📎 AI Summary:
The original poster is seeking help with a probable driver or hardware issue causing an error, possibly related to a graphics card. A responder advises them to upload a dump file for diagnosis and suggests that the problem involves an AMD graphics driver stuck in an infinite loop. The recommended solution is to update the graphics driver from the manufacturer or AMD's website.

OzzieMite

Extraordinary Member
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Apr 21, 2017
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Thread Author #1
I was wondering if anyone would know how to fix this error and if it is the driver or the card?

An image from 'Troubleshooting Graphics Card Error: Driver or Hardware Issue?'. Screenshot of a Windows crash dump file properties showing a device driver error.
 

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Solution
Please follow the instructions here to upload your dump file. How to ask for help with a BSOD problem based on an bugcheck of EA, there is a driver stuck in an infinite loop. Looking at the bottom of the stack is listed an AMD driver. It's likely you will want to update your graphics card driver from the computer manufacturer site or if they don't have a newer driver you may want to check AMD's site for the latest driver.

Neemobeer

Windows Forum Team
Staff member
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Jul 4, 2015
Messages
8,995
Please follow the instructions here to upload your dump file. How to ask for help with a BSOD problem based on an bugcheck of EA, there is a driver stuck in an infinite loop. Looking at the bottom of the stack is listed an AMD driver. It's likely you will want to update your graphics card driver from the computer manufacturer site or if they don't have a newer driver you may want to check AMD's site for the latest driver.
 

Solution