📎 AI Summary:
The thread discusses a user's struggles upgrading from Windows 7 to Windows 8.1 amid a virus infection that hampers program functionality and causes errors. The respondent recommends running malware removal tools and using media creation utilities to assist with the upgrade. After successful installation, the user encounters a BSOD related to the athwb.sys driver, prompting advice to update or remove the network driver, but the user’s system is in a restart loop, limiting troubleshooting options. Overall, the guidance is focused on malware removal, upgrade procedures, and driver issues, with the user seeking further help due to system instability.
jgadeesh77

jgadeesh77

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Aug 31, 2015
Messages
2
Thread Author #1
hi guyz.
even i am facing the same problem.but i do'nt know what u r talking about bios and all(as im just a kid)
and i was getting the same error while i am upgrading from windows 7 to windows 8.1
as there is a lot of virus in it and i cant use any inbuilt apps of windows due to the virus(not even games:-(....).it says it isnt a valid win32 application whenever i try to open any program like task manager,stick notes etc,and all of a sudden many programs including some antivirus which keeps on deleting anything essential for windows.
please help
thank you
 

Solution
kemical
Hi.but sorry i cant do that as my the restarting thing just loops so i cant see my desktop too.so what do i do?
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Please do not send pm's as we do not answer questions via the personal message app.

If you can get a friend to download the windows 10 iso from here:
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You could then use it to either repair the current os or perform a clean install.
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jgadeesh77

jgadeesh77

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Joined
Aug 31, 2015
Messages
2
Thread Author #3
Hi.thanx but i sucessfully installed it.but jist now it got restarted saying it detected a problem and it never opened again.the error is
System_thread_exception_not_handling(athwb.sys)
My computer never restarts now.i can only rely on command prompt if u give me some program sort of things or hints etc.
Please help me.
Thamx.
 

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kemical

kemical

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Joined
Aug 28, 2007
Messages
36,163
#4
Basically a system thread exception is a bsod and it sounds like athwb.sys is the cause. This relates to a Qualcom Atheros network driver and possibly needs either removing or updating. I'll move your thread to the correct section. Please read the sticky found in the wondows 10 bsod section on how to post the details.
How to ask for help with a BSOD problem
 

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kemical

kemical

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Joined
Aug 28, 2007
Messages
36,163
#5
Hi.but sorry i cant do that as my the restarting thing just loops so i cant see my desktop too.so what do i do?
Click to expand...

Please do not send pm's as we do not answer questions via the personal message app.

If you can get a friend to download the windows 10 iso from here:
Link Removed

You could then use it to either repair the current os or perform a clean install.
 

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Solution
kemical

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
#6
Also can you please post the make and model of your machine as there may be other options but we need to know what your using so we can advise properly.
 

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