📎 AI Summary:
The thread discusses an issue where users on Windows 8 PCs cannot connect to Xbox services for their Windows games, receiving an error message about the inability to establish a connection despite having an active internet connection. The original poster has tried various troubleshooting steps, including different accounts, routers, and disabling firewalls, but the problem persists across multiple devices. Several responses suggest checking Xbox account details, adjusting network sharing settings, or ensuring proper account permissions; one user also notes that having an Xbox account may be necessary to access certain game features. Overall, the discussion centers on resolving Xbox connection issues for Windows games, with multiple suggestions but no definitive solution provided.

Martin Hickie

Senior Member
Joined
Apr 1, 2011
Messages
25
Thread Author #1
I have the following Windows Games on my Windows 8 PC:

Microsoft Solitaire Collection
Cut the Rope
Pinball FX2
Microsoft Mahjong
Wordament
Microsoft Minesweeper

Once I load them to play on them, I get an error message saying "A connection to Xbox could not be established. Please check your Internet Connection and try again". I can play them wthout connecting but I would like to connect to the internet and play the daily challenges

I have my Microsoft Account on this PC so I can download them.I have tried another account but the same issue keeps coming up. It is nothing to do with my internet connection as I have tried 4 different routers and same issue. I did disable my Antivirus Firewall just in case that could be blocking the connection of Xbox but still same issue and this is alos happening on 2 different PC's with Windows 8 on.

I have contacted Microsoft about this issue and they keep forwarding me to Xbox, which Microsoft think its an Xbox issue but its not.

Xbox have been emailing me some information about the issue im having but the information doesn't help.

I have attached a picture of Microsoft Solitaire Collection with the error showing.

What else can I do??
 

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Solution
I think you must have xbox account to do play them, once you create account (other words pay for them), the massage "A connection to Xbox could not be established. Please check your Internet Connection and try again" will not cause a problem anymore...

woolyranger

New Member
Joined
Apr 17, 2013
Messages
1
1) Go to the start menu.
2) click on the settings option.
3) Click on the "Network" option.
4) Right click on the active connection.
5) Click on "Turn sharing on or off".
6) Click on "No, don't turn on sharing or connect to devices".
 

Last edited by a moderator:

pagroundhog

New Member
Joined
Apr 15, 2013
Messages
21
I'm not an XBox(er)... I'm actually a PS3(er) but I did find this thread where "refreshing account permissions" has helped at times:

Link Removed
 

daniel84

New Member
Joined
Apr 26, 2013
Messages
11
I think you must have xbox account to do play them, once you create account (other words pay for them), the massage "A connection to Xbox could not be established. Please check your Internet Connection and try again" will not cause a problem anymore...
 

Solution