📎 AI Summary:
The user "harlandejohnson" reports a sudden issue on their Acer Aspire laptop where Alt-E key combinations no longer work in programs like Excel, and instead, pressing Alt-E activates a full-screen crosshair tool with a magnifier. The problem is specific to the laptop, as their desktop is unaffected. Another user suggests checking if Sticky Keys are enabled in the Ease of Access settings, implying this might be the cause of the issue. Overall, the thread discusses a frustrated attempt to troubleshoot an unexpected keyboard shortcut problem.
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harlandejohnson

Senior Member
Joined
Apr 8, 2015
Messages
1
Thread Author #1
Suddenly I can't use Alt-E combinations in any program (e.g. excel where I use it constantly in many common combinations like Alt-e-f, alt-e-s). Even as I post this, if I hit alt-e I get full-screen crosshairs that can be moved with my mouse, and just below and to the right of the crosshair intersection is a 1" box with a magnifier of the cross hair area; the box has a label Size (1366x766), RGB (251,254,254). Right clicking or hitting escape cancels it. I have no idea how this happened, but my web searches have not turned up any way to reset it back to normal. Very frustrating. It only happens on my Acer Aspire laptop -- no problem on my desktop. Suggestions?
 

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Saltgrass

Saltgrass

Excellent Member
Microsoft Community Contributor
Joined
Oct 16, 2009
Messages
15,153
#2
I will check my 8.1 install later, but is there any chance you have sticky keys enabled in the Ease Of Access section?
 

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