📎 AI Summary:
The thread discusses a user experiencing severe issues after running a lengthy chkdsk on their Windows laptop, resulting in unresponsiveness and being stuck on the login or welcome screen. Responders advise creating a Linux Live USB to recover data, using recovery tools like Acronis to diagnose drive health, and checking for hardware problems or disk errors. Overall, the consensus is that the user’s issues may stem from drive failure or system corruption, with recommended troubleshooting steps to recover data and repair the system.
jeffreyhuynh

jeffreyhuynh

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Jul 29, 2014
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Thread Author #1
I was told taht running check disk would help speed up my laptop, but it didn't. I ran it, and it took about 4 hours to complete. It said that the chkdsk was done, but nothing happened, it just said chkdsk was completed. So I pulled out my battery to restart my laptop, then I started windows normally. After I login, I cant click anything and a pop-up message says that microsoft windows is being unresponsive, and I was given the options to end the process, or to cancel it. I couldnt click any of the options or anything on the screen. So I turned off my laptop once again, and I tried logging in, but this time I'm stuck on the welcome page after the login. How do I fix this?
 

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Trouble
The first thing I would do is grab a Linux Live Distro..... something like this one http://www.linuxmint.com/edition.php?id=159
Pick a mirror site close to your location and create either a Live DVD or Live USB thumb drive from the iso and boot from that and promptly attempt to determine if you can rescue your critical data to an external resource (USB hard drive).

After that I would then obtain http://www.acronis.com/en-us/personal/pc-backup/
There's a free trial link on that page which I believe will work for 30 days or so.
You should be able to create the rescue media on another computer and use that to boot the problem machine and create an image of the system, using the advanced options to tell it to ignore bad...
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Trouble

Trouble

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#2
The first thing I would do is grab a Linux Live Distro..... something like this one http://www.linuxmint.com/edition.php?id=159
Pick a mirror site close to your location and create either a Live DVD or Live USB thumb drive from the iso and boot from that and promptly attempt to determine if you can rescue your critical data to an external resource (USB hard drive).

After that I would then obtain http://www.acronis.com/en-us/personal/pc-backup/
There's a free trial link on that page which I believe will work for 30 days or so.
You should be able to create the rescue media on another computer and use that to boot the problem machine and create an image of the system, using the advanced options to tell it to ignore bad sectors.

Then I would probably remove the drive from the problem system and attach it to another computer using one of any number of USB docks or cable connection to accomplish this and then you can determine if the drive is still functioning within a Windows environment to further rescue any critical data and or perform further diagnostics (another check disk, defrag, scan for malicious software, etc.,).

Lastly replace the drive in the problem machine and boot from the installation media and try using some of the advanced trouble shooting utilities under the repair options and see if you can get things back up and running again.

You didn't say what the results of the chkdsk you performed actually were. Right above where it said "completed" there should have been some information regarding what was actually performed on the drive and if there was any data in "bad sectors".
If the drive is having mechanical problems, clicking noises or vibration issues or even bytes in bad sectors is may be on its' way to failing and require a replacement.
 

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Saltgrass

Saltgrass

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Microsoft Community Contributor
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Oct 16, 2009
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#3
jeffreyhuynh said:
So I pulled out my battery to restart my laptop, then I started windows normally.
Click to expand...
I have to ask, is this is your normal restart procedure or you just pulled the battery because the system was frozen and holding the power button did not work?

It normally takes chkdsk maybe 5-10 minutes to check a drive. If it took that long, you had problems before chkdsk was run. Had you checked the Event Viewer prior to running the chkdsk to see if you where showing any problems in the log?

Also, which switches did you use when you ran chkdsk? Hopefully the procedures Trouble suggests will help track down the problem.
 

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