📎 AI Summary:
Jaxon reports that his HP Windows 8.1 laptop suddenly displays a grey screen after entering the password, despite working fine the previous day. ussnorway suggests connecting the laptop to the internet via Ethernet to troubleshoot and attempt a solution. The thread highlights a user experiencing startup issues and receives a straightforward networking tip for troubleshooting.
Jaxon

Jaxon

New Member
Joined
Jan 23, 2015
Messages
1
Thread Author #1
I have a HP windows 8.1 laptop. Yesterday it was working fine, but today it's not. It starts up to the part where it requires your password fine, but after I type in my password, it loads for a moment then goes to a grey screen and won't work. I haven't done anything to it so it seems very strange. If someone could help, that would be great, Thanks.
 

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ussnorway

ussnorway

Windows Forum Team
Staff member
Joined
May 22, 2012
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4,598
#2
Plug it into a network cable so it can get to the internet and try again.
 

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