📎 AI Summary:
The user initially reports that sound is working through speakers but not the headset. Neemobeer suggests running a PowerShell command to check for device errors related to audio devices. The original poster later discovers that the issue was due to a game turning off its sound, and the problem resolved itself, indicating it was a game-specific setting rather than a hardware or system issue.
The user initially reports that sound is working through speakers but not the headset. Neemobeer suggests running a PowerShell command to check for device errors related to audio devices. The original poster later discovers that the issue was due to a game turning off its sound, and the problem resolved itself, indicating it was a game-specific setting rather than a hardware or system issue.
Solution
Try running the following from Powershell
Looking for any items with a Status not 'OK', any devices with an error or ConfigManagerErrorCode not like CM_PROB_NONE
Code:
Get-PnpDevice | ? { ($_.Class -like "MEDIA" -or $_.Class -like "AudioEndpoint") -and $_.Present -eq $true } | sort class | select Status,Class,FriendlyName,*Error*
Looking for any items with a Status not 'OK', any devices with an error or ConfigManagerErrorCode not like CM_PROB_NONE
- Joined
- Jul 4, 2015
- Messages
- 8,995
Try running the following from Powershell
Looking for any items with a Status not 'OK', any devices with an error or ConfigManagerErrorCode not like CM_PROB_NONE
Code:
Get-PnpDevice | ? { ($_.Class -like "MEDIA" -or $_.Class -like "AudioEndpoint") -and $_.Present -eq $true } | sort class | select Status,Class,FriendlyName,*Error*
Looking for any items with a Status not 'OK', any devices with an error or ConfigManagerErrorCode not like CM_PROB_NONE