📎 AI Summary:
The thread revolves around a Windows user experiencing a persistent error message related to Firefox, indicating that Windows cannot find a specific profile file. The original poster sought help, and a responder suggested reinstalling Firefox in a new location, recommending tools like Revo Uninstaller to ensure a clean removal. The original poster successfully applied the advice, thanking the responder for the prompt and effective assistance.
The thread revolves around a Windows user experiencing a persistent error message related to Firefox, indicating that Windows cannot find a specific profile file. The original poster sought help, and a responder suggested reinstalling Firefox in a new location, recommending tools like Revo Uninstaller to ensure a clean removal. The original poster successfully applied the advice, thanking the responder for the prompt and effective assistance.
Solution
Hi
I'd try just reinstalling it before I did anything else.
It may just have gotten something messed up during the upgrade or install.
I'd remove the original install and install it in a new location.
That helps stop it from picking up any errors from the previous install.
If it's in a different location Windows pretty much sees it as something new.
For instance you could just install it to C:\Firefox, you could even put it on another drive if you want to.
If you don't have Revo Uninstaller, you could download and run it.
It uninstalls your software and get rid of the junk that Windows leaves behind.
Thank you for installing Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall...
I'd try just reinstalling it before I did anything else.
It may just have gotten something messed up during the upgrade or install.
I'd remove the original install and install it in a new location.
That helps stop it from picking up any errors from the previous install.
If it's in a different location Windows pretty much sees it as something new.
For instance you could just install it to C:\Firefox, you could even put it on another drive if you want to.
If you don't have Revo Uninstaller, you could download and run it.
It uninstalls your software and get rid of the junk that Windows leaves behind.
Thank you for installing Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall...
- Joined
- May 25, 2009
- Messages
- 6,684
Hi
I'd try just reinstalling it before I did anything else.
It may just have gotten something messed up during the upgrade or install.
I'd remove the original install and install it in a new location.
That helps stop it from picking up any errors from the previous install.
If it's in a different location Windows pretty much sees it as something new.
For instance you could just install it to C:\Firefox, you could even put it on another drive if you want to.
If you don't have Revo Uninstaller, you could download and run it.
It uninstalls your software and get rid of the junk that Windows leaves behind.
Thank you for installing Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
I just reinstalled it myself.
Mike
I'd try just reinstalling it before I did anything else.
It may just have gotten something messed up during the upgrade or install.
I'd remove the original install and install it in a new location.
That helps stop it from picking up any errors from the previous install.
If it's in a different location Windows pretty much sees it as something new.
For instance you could just install it to C:\Firefox, you could even put it on another drive if you want to.
If you don't have Revo Uninstaller, you could download and run it.
It uninstalls your software and get rid of the junk that Windows leaves behind.
Thank you for installing Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
I just reinstalled it myself.
Mike
Last edited: