📎 AI Summary:
The thread revolves around a Windows user experiencing a persistent error message related to Firefox, indicating that Windows cannot find a specific profile file. The original poster sought help, and a responder suggested reinstalling Firefox in a new location, recommending tools like Revo Uninstaller to ensure a clean removal. The original poster successfully applied the advice, thanking the responder for the prompt and effective assistance.

darkgohan

New Member
Joined
Aug 16, 2015
Messages
4
Thread Author #1
Here is the mssg Windows cannot find c users user app data roaming mozilla firefox profiles 2oq7p6te default ex.. update.exe The browser still opens T.Y dark
 

Solution
Hi

I'd try just reinstalling it before I did anything else.
It may just have gotten something messed up during the upgrade or install.

I'd remove the original install and install it in a new location.
That helps stop it from picking up any errors from the previous install.
If it's in a different location Windows pretty much sees it as something new.

For instance you could just install it to C:\Firefox, you could even put it on another drive if you want to.

If you don't have Revo Uninstaller, you could download and run it.
It uninstalls your software and get rid of the junk that Windows leaves behind.

Thank you for installing Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall...

MikeHawthorne

Essential Member
Microsoft Community Contributor
Joined
May 25, 2009
Messages
6,684
Hi

I'd try just reinstalling it before I did anything else.
It may just have gotten something messed up during the upgrade or install.

I'd remove the original install and install it in a new location.
That helps stop it from picking up any errors from the previous install.
If it's in a different location Windows pretty much sees it as something new.

For instance you could just install it to C:\Firefox, you could even put it on another drive if you want to.

If you don't have Revo Uninstaller, you could download and run it.
It uninstalls your software and get rid of the junk that Windows leaves behind.

Thank you for installing Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

I just reinstalled it myself.

Mike
 

Last edited:
Solution

darkgohan

New Member
Joined
Aug 16, 2015
Messages
4
Thread Author #3
I hope this is how I reply to my original post? Must say I am impressed with the speed of your reply,and yes it worked wonderful. Thank you dark...