📎 AI Summary:
The thread discusses a user's recurring PC crashes caused by "video_scheduler_internal_error" and "video_tdr_failure," despite updating graphics drivers. Respondents suggest troubleshooting steps such as using Display Driver Uninstaller, installing drivers from the support page, and attempting safe mode reinstallation of display drivers. The original poster expresses appreciation for kemical’s advice, indicating that it helped resolve the issue.
travlerjoe

travlerjoe

Member
Joined
Oct 19, 2015
Messages
2
Thread Author #1
Hi

my pc crashes alot the errors i get are video_scheduler_internal_error and video_tdr_failure

ive updated my graphics drives to the latest but still the issue pops up please help obi wan jedi of the pc please

my diagx is attached
 

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MikeHawthorne
Hi

If you still have problems after doing what Kemical suggests you can try logging in, in safe mode.
Go to Device Manager, uninstall your Display Adapter and when asked say remove the drivers.

Then reboot in normal mode, this should force Windows 10 to detect you video card, reconfigure and reinstall the drivers and settings that it thinks will work.

Don't try this until you have tried Kemical's suggestions first.

While I don't mind uninstalling most things and letting Windows reinstall it, I'm always a little uneasy about uninstalling the Display Adapter, because it's so hard to get Windows 10 back into Safe Mode from boot to restore it back to the way is was.

If for some reason it decides not to do it's thing, and reload the...
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kemical

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
#2
Hi,
is your machine actually blue screening? If so read this thread and post the results:
Link Removed

Try removing the installed driver using this app as it will clean out any loose bits of driver left behind by previous installs:
Display Driver Uninstaller (DDU) V15.5.1.0 Released. - Wagnardmobile Forum

If your machine is a laptop then install the gpu driver found the machines support page.
 

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MikeHawthorne

MikeHawthorne

Essential Member
Microsoft Community Contributor
Joined
May 25, 2009
Messages
6,684
#3
Hi

If you still have problems after doing what Kemical suggests you can try logging in, in safe mode.
Go to Device Manager, uninstall your Display Adapter and when asked say remove the drivers.

Then reboot in normal mode, this should force Windows 10 to detect you video card, reconfigure and reinstall the drivers and settings that it thinks will work.

Don't try this until you have tried Kemical's suggestions first.

While I don't mind uninstalling most things and letting Windows reinstall it, I'm always a little uneasy about uninstalling the Display Adapter, because it's so hard to get Windows 10 back into Safe Mode from boot to restore it back to the way is was.

If for some reason it decides not to do it's thing, and reload the drivers, it can be a hassle.

Mike
 

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