📎 AI Summary:
The thread discusses a non-server admin seeking help setting up Remote Desktop Services on a Windows Server R2 to allow multiple handheld devices to connect for POS operations. The user has enabled remote connections and purchased CALs, but encounters issues when attempting to connect multiple devices, and faces challenges creating a session collection due to being logged in as a local admin rather than a domain user. Contributors advise ensuring all RDS roles are installed, setting up a session collection, and logging in as a domain user with administrative rights for proper management. Overall, the user seeks guidance to complete the setup, with helpful technical suggestions provided.

BigAllOverTech

New Member
Joined
Sep 20, 2019
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2
Thread Author #1
Hello, I am hoping this is the one place that can give me some clarity and help on a project. I am not a Server Admin, so my knowledge is limited when it comes to it, but I am great at following directions and that's what's gotten me this far. I appreciate the help given.

I run the Tech department for a a small Point of Sale re-seller company. We currently have a customer that has a Server running Windows Server r2.
We have a few Handheld devices, currently running Windows10, that are run somewhat slow when the POS software is loaded. Our solution to this was to RDP those
Handhelds into some of our other Terminals. It was working great until some updates from MS broke our setup. So we've decided to utilize the Server as our point for the RDS and I am having some trouble settings things up.
I have already enabled multiple connections. I set it to 99999 (unlimited).
I also purchased some CALs and had it activated. I currently have it by User.
Currently I have the Local account on the Server and I am able to run one Handheld into it
The moment I try to connect a second Handheld, I get the message asking which account do I want to disconnect in order for that connection to be valid.

What am I missing? Sorry if I sound like I am all over the place...I am. And I'm also under some pressure to get this figured out.

Again, thanks in advanced.
 

Solution
So how do I go about that? Also, will this affect the day to day operations that this Server is currently used for.
That would be hard to say without knowing the server specs and what it's used for and how much resoures the POS application uses.


You are currently logged on as local administrator on the computer. You must be logged on as a domain user to manage servers and collections."
You need to logon with a domain account as in Active Directory that has administrative access on the server.

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
Do you have all of the RDS roles installed? License server setup?

Roles You Need
1569010424361.png


If you're hosting the license server on the same server then you have the "Remote Desktop Licensing" role installed too

Then Create A Session Collection Resource Type: Remote Desktop
 

Last edited:

BigAllOverTech

New Member
Joined
Sep 20, 2019
Messages
2
Thread Author #3
I did add the role. Double checked to make sure I had the same options pictures above.
I am hosting the license server on the same server as the Remote Desktop Licensing.

I looked up how to create a Session Collection Resource, and it says to go to Remote Desktop Services, and then Collection.
Well, when I click Session Collection Resource, I get a message that says "You are currently logged on as local administrator on the computer. You must be logged on as a domain user to manage servers and collections."

So how do I go about that? Also, will this affect the day to day operations that this Server is currently used for.
Pardon my lack of knowledge here.
 

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
So how do I go about that? Also, will this affect the day to day operations that this Server is currently used for.
That would be hard to say without knowing the server specs and what it's used for and how much resoures the POS application uses.


You are currently logged on as local administrator on the computer. You must be logged on as a domain user to manage servers and collections."
You need to logon with a domain account as in Active Directory that has administrative access on the server.
 

Solution