file recovery

As the title states all of the videos on my computer have for some reason turned into .pptx files, even the videos of my family vacation that I transferred to my computer from my phone have for some reason become .pptx files. I have tried renaming a video and removing the '.pptx' part and it...

Last week we paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigated isolated reports of users missing files after updating. Given the serious nature of any data loss, we took the added precaution of pulling all 1809 media across all channels...

Hi I have an ASUS Rogg750js I was online gaming when my machine lit up like a full fire work display. I hit the power off waited then I rebooted but the drives have lost their boot no drives are seen. The boot bcd file is lost. How can I reinstall it. Any help will be greqtfully welcomed. Big pete

I am a Mac user, but at work I use Windows 7. How do Windows users clone one drive to another? Norton Ghost no longer exists and it was the software used to do such a task.

Hello. I helped a family member do a Windows Refresh on Windows 8.1, and thousands of her personal files have been removed. According to Microsoft, "you can refresh your PC without deleting any of your personal files or changing your settings." This was not the case for her. I have searched...

Hello, I was conducting a deleted file recovery using EaseUS Data Partition Recovery. I came across a file labeled "MountPointManagerRemoteDatabase.MountPointManagerRemoteDatabase" The file shows up as 0 KB when I tried to submit it to Microsoft for malware analysis. So, the system Microsoft...

I inadvertently saved a file to the wrong folder. When I did that the new file replaced the document of the same name in the folder that was still active on my save button. Is there anyway I can restore that file? Please advise Thank you

Hi all, I just upgraded from Windows 10 32bits to 64. I used an external hard drive for that and of course, I didn't think about it, everything is gone. Some of it wasn't backed up, so I'd like to get the data back if possible, it'd mean the world to me. My little bit of hope is that my hard...

Hello, I made an image of everything on my computer on a external drive on 07/06/17 and now I discovered that a file is missing in my computer. I suspect this file may be on the external drive. So If I restore the contents of this external drive, what happens to the existing software...

I moved files onto an external disk. During the move, the data suddenly vanished. It was nowhere. Not on the target drive, not on the origin. What happened? How do I get the data back?

Hi Today Windows Defender came up with Malware for the first time ever! It found "Trojan:Win32/peals.flcl" When I looked at the location it said it was in a file called Desktop Lara that's been on my computer for years. If offered to remove it so I did. I then ran Malwarebytes and...

Hello everyone. So couple of days ago I was given college project that needs to be done in Linux OS. I googled it a bit and decided to do dual boot on my Windows 10. I found some youtube tutorial and did everything (?) correctly. However, after restarting my PC, no Windows option is shown. Only...

I am trying to view the backups of my Lumia 640 on OneDrive. When I login to the site it says 7.52GB out of 5GB used (???) but shows an empty folder. Are the backups hidden? Is there a way to reveal them?

I did my best job of using Macrium backup to make sure I would always have my files available. Unfortunately, this desktop of 6 years WILL NOT turn on. Power light is amber. Now all my files are backed up on my external drive which I cannot access. If I am unable to fix this problem, can I...

When one re-installs windows7 from scratch, what part of the hard drive does it write itself on? Will it overwrite old data, so to speak starting from the first place on the hard drive or will it rather first write in between un-used space? Would it make a difference if the old data had bean...

A surface test of my hard disk with some partition tools showed one or more bad sectors. How can I find out exactly which of my files allocated space these bad sectors in the past? ....and which are now corrupted? I have heard that a "chkdsk" run could repair/exclude these bad sectors...

Hello: I am trying to sell a computer to someone else, and want to more or less sanitize my personal info from the computer. I secure-deleted the files with sensitive info, uninstalled my financial software, and then ran a program like Eraser that claimed to effectively wipe all free space. I...

I “used” to have a .docx file on my desktop but somehow it has disappeared. I searched my hard drive and search finds the file but when I click to open I get the following message: Windows cannot fine ‘file:///c:/<file name> Make sure you typed the name correctly, and then try again. Is there...

I have been working on 3 wordpad files and I just leave the files open and save whenever I add new data to them. This morning I got on my laptop and clicked wordpad and all 3 files are completely blank and they are now just titled "Document" instead of the save name they had. I went to find the...

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