user issues

Hi team, I have the user recently bought a new Tablet with Windows 10 installed but unable to connect to wifi Description User has bought a new Sony Tablet with Windows 10 installed. When he search for a wifi , he could see SSID available on his machine and Signal strength is good. However...

Someone in my office has been downgrading windows on this machine and I need to figure out who.

We have 4 2012r2 terminal servers in a farm and users are having random issues with pdf readers not printing, or saying no printers installed (printers are loaded as local printers on each server) Sometimes one reader will work and another wont and this morning opening a pdf in any reader would...

PLEASE HELP!!! MY FRIENDS TRICKED ME INTO DELETING SYSTEM32 AND I CANT FIND IT IN THE RECYCLE BIN AND IT SAYS MY RECYCLE BIN IS EMPTY :*(

I've got a user on a Windows 7 (x86) laptop with Microsoft Office 2010 installed, alongside Microsoft Project 2007. Whenever he tries opening PPTX files, no actual content is displayed but instead, only what appears to be an icon representing a picture file right in the center of the screen...

Some users are experiencing a freeze around 40% of the way through installing Windows 10 Build 10586 and the fix is a quick and easy one. read more Continue reading...

Windows 10 is terrible i'm just going to come out and say that right away, I wish I had never upgraded. windows 7 worked just fine I have no Idea why I upgraded. I've been having a plethora of problems and Microsoft doesn't seem too keen on helping me unless I pay them ungodly sums of money (for...

After installing Windows 10 and using the Edge Browse I have recently starting getting pop up type warnings that my COX IP supplied security software, McAfee, will not work or protect using the Edge Browser and I need to revert back to an old Internet Explorer Browser to be protected by McAfee...

on your computer are incompatible Office products installed MS EXCEL opens only after this error message

I wanted to check on the status of my Win 10 updates so I looked in "settings" "update and security" and clicked on update. Nothing happened, all I get is the endless progression of dots which goes on forever. Stopping and restarting the Windows update services has no effect on this situation...

Recently, I have been getting an error dialog window that says: "There was a problem starting saPlugin.dll The specified module could not be found." This error message occurs when I have opened a gmail account from a desktop icon for gmail, however it only occurs the first time gmail...

Hi. I've had no luck in Win10 forum so I'm asking here as the answer is probably the same... File History does not backup Desktop or any files on Desktop. Can somebody suggest why this should be? I have turned File History off, turned it back on, reset the backup drive and the only folder to...

I have not been able to load my cd's onto windows media player in windows 10. There is no "rip" feature. I also tried downloading music from me smartphone, and that does not work either. It seems like I have to buy an app in order to load cd's that I've already paid for. If this is true...

Screen flickers and explorer.exe crashes are being reported by some Windows 10 users. read more Continue reading...

I can't seem to change Windows Update settings in order to update my Windows 7 and later change to Windows 10, the Windows Update states that "Some settings are managed by your system administrator." But I am the only user on this computer that has the status of an Administrator.

I have created a new windows account and now before my computer starts up,it would require me to enter a password before it goes into the computer desktop and plus i couldn't sign out of my windows account.Please tell/help me how to solve this problem.I do not wish to sign in before starting up...

Everything worked fine until the update this week,then the system got buggy. Reboots solve most problems but now its the mail tile....I see on it, all the emails that have come in,but when I click on it,the big blue window with the envelope comes up,but it doesn't open. I'm I doing something wrong?

Since installing windows 10 on my packard bell laptop, the mouse pad will no longer scroll with just one finger, im forced to use 2 finger scroll. How can I go back to 1 finger? It seems unfair for this to be forced on you. Thanks

So, I downloaded Windows 10. Took about an hour. Attempted to logon, froze. Restarted my computer, tried to login again, froze. Repeat process 100 times with similar results. Fix this. I have important work on my computer I MUST do. I waited on hd for an hour and a half and my call was...

it is a 7 year old computer that has Win 8.1 and drivers up to date it has been in daily use with my home Wi-Fi, but it has not been out of the house for awhile. We are on the road an we both are accessing our on road residence at the moment Wi-Fi with our surface 2 (Win 8 RT) and Surface 2 Pro...