Ok, here is the problem(s) that may be for the books so to speak. I have two computers. Both HP models. One had Windows 7 Home, the other had Windows 7 Professional. Last fall I upgraded the PC with WIN 7 Home to WIN 10. All went well and all is going great. Under Power Options it shows the computer is checked for "Turn On Fast Startup" is enabled. When I want to shutdown the PC, I just click that as all goes well. Now comes the PC with Windows 7 Professional. I upgraded to WIN 10 Pro. All went good and all seems to work. with the exception when it comes shut down. When I click on Shutdown, the monitor goes blank(black), but the PC itself will not shutdown. In fact after a few seconds the monitor comes back on. So, I go into "Power Options", click "Choose What Power Buttons Do" and click on Change Settings" and find that the box "Turn On Fast Startup" is checked as the No. 1 PC with WIN 10 Home. NOW Note: I "unchecked" the box where it shows.. "Turn On Fast Startup" and click the PC to shutdown the monitor goes black and the PC shuts down like the other computer I have. Why would the same setting(s) on a computer work different. So, what is the problem here? Both have WIN 10 and one has the "Turn on fast startup" checked in the box, and PC shuts down, the other has it "unchecked" so the PC can shut down. Weirded setup it seems.