- Thread Author
- #1
Hello everyone....any ideas how to fix this popping up?
From Desktop - Notepad
[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
Windows has recovered from an unexpected shutdown
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: 0000000000000000
BCP3: FFFFF880037AF798
BCP4: FFFFF880037AEFF0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\022813-24554-01.dmp
C:\Users\Bill\AppData\Local\Temp\WER-58469-0.sysdata.xml
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
This issue happens after automatic updates overnight while computer is in "sleep" mode
Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.145.727.0)
Platform Update for Windows 7 x64-Edition (KB2670838)
From Desktop - Notepad
[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
Windows has recovered from an unexpected shutdown
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: 0000000000000000
BCP3: FFFFF880037AF798
BCP4: FFFFF880037AEFF0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\022813-24554-01.dmp
C:\Users\Bill\AppData\Local\Temp\WER-58469-0.sysdata.xml
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
This issue happens after automatic updates overnight while computer is in "sleep" mode
Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.145.727.0)
Platform Update for Windows 7 x64-Edition (KB2670838)
- Joined
- Oct 16, 2009
- Messages
- 15,156
If you go over and check the BSOD forum, there is a sticky about how to ask for help with Blue Screens. The .dmp file can be useful in finding the problem.
The reference you give, LocalizedResourceName, seems to be mentioned in the Registry as "Common Startup", so not sure if it is referring to an actual folder such as the Startup folder on the Start Menu, or some folder that contains all the startup programs, or means nothing relevant.
Edit: Oh sorry, I did not see you already had a thread running.....
The reference you give, LocalizedResourceName, seems to be mentioned in the Registry as "Common Startup", so not sure if it is referring to an actual folder such as the Startup folder on the Start Menu, or some folder that contains all the startup programs, or means nothing relevant.
Edit: Oh sorry, I did not see you already had a thread running.....
Satish Valiv
New Member
- Joined
- May 6, 2014
- Messages
- 1
Please help to fix this problem of Windows has recovered from an unexpected shutdown
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.2
Locale ID: 1033
Additional information about the problem:
BCCode: 24
BCP1: 001904FB
BCP2: 8F2A9480
BCP3: 8F2A9060
BCP4: 8B68E68C
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\050514-17659-01.dmp
C:\Users\Bill\AppData\Local\Temp\WER-19827-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=1044288&clcid=0x0.109
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
This issue happens after every 10 to 20 minutes.
……….. [email protected]
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.2
Locale ID: 1033
Additional information about the problem:
BCCode: 24
BCP1: 001904FB
BCP2: 8F2A9480
BCP3: 8F2A9060
BCP4: 8B68E68C
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\050514-17659-01.dmp
C:\Users\Bill\AppData\Local\Temp\WER-19827-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=1044288&clcid=0x0.109
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
This issue happens after every 10 to 20 minutes.
……….. [email protected]
- Joined
- Aug 28, 2007
- Messages
- 36,129
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 24, {1904fb, 8f2a9480, 8f2a9060, 8b68e68c}
Probably caused by : Ntfs.sys ( Ntfs!NtfsFlushVolume+1e1 )
Followup: MachineOwner
apologies I only came across your post today and have since moved it to the correct section.
The above dump file is pointing to your HDD as a culprit. Please run a chkdsk. This guide will show how:
Link Removed
Your also missing a service pack. Please download and install SP1:
Link Removed
If you encounter issues you might need the update readiness tool:
Link Removed
BiosVersion = F1
BiosReleaseDate = 12/31/2010
Your bios has updates pending. Please ensure you have the correct motherboard revison by looking on the actual motherboard itself (1.3 or 1.4)
http://www.gigabyte.com/products/product-page.aspx?pid=3743#bios
APCONDRV.SYS Wed Jul 25 07:35:54 2012: Net Protector Antivirus. Please uninstall and replace with MSE as this creates a known stable environment:
Link Removed
I can't seem to find any device drivers.
Please run the Intel driver update utility:
Link Removed
Via 2021 Audio driver:
Link Removed
Atheros LAN driver: 2012 version on Gigabyte website:
http://www.gigabyte.com/products/product-page.aspx?pid=3743#dl
If after updating the above you still get bsod please run Memtest86 for a few passes:
http://www.memtest.org/
Post any new dump files.
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