Blue screen and notepad popping up after auto updates overnight

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by bweier, Feb 28, 2013.

  1. bweier

    bweier New Member

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    Hello everyone....any ideas how to fix this popping up?


    From Desktop - Notepad


    [.ShellClassInfo]
    LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787


    Windows has recovered from an unexpected shutdown


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: 0000000000000000
    BCP3: FFFFF880037AF798
    BCP4: FFFFF880037AEFF0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\022813-24554-01.dmp
    C:\Users\Bill\AppData\Local\Temp\WER-58469-0.sysdata.xml



    If the online privacy statement is not available, please read our privacy statement offline:
    C:\windows\system32\en-US\erofflps.txt


    This issue happens after automatic updates overnight while computer is in "sleep" mode


    Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.145.727.0)
    Platform Update for Windows 7 x64-Edition (KB2670838)
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    If you go over and check the BSOD forum, there is a sticky about how to ask for help with Blue Screens. The .dmp file can be useful in finding the problem.

    The reference you give, LocalizedResourceName, seems to be mentioned in the Registry as "Common Startup", so not sure if it is referring to an actual folder such as the Startup folder on the Start Menu, or some folder that contains all the startup programs, or means nothing relevant.

    Edit: Oh sorry, I did not see you already had a thread running.....
     
    #2 Saltgrass, Mar 1, 2013
    Last edited: Mar 1, 2013
  3. Satish Valiv

    Satish Valiv New Member

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    Please help to fix this problem of Windows has recovered from an unexpected shutdown
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.2
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 24
    BCP1: 001904FB
    BCP2: 8F2A9480
    BCP3: 8F2A9060
    BCP4: 8B68E68C
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\050514-17659-01.dmp
    C:\Users\Bill\AppData\Local\Temp\WER-19827-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=1044288&clcid=0x0.109

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\windows\system32\en-US\erofflps.txt


    This issue happens after every 10 to 20 minutes.
    ……….. satishsvaliv@gmail.com
     

    Attached Files:

  4. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 24, {1904fb, 8f2a9480, 8f2a9060, 8b68e68c}
    
    Probably caused by : Ntfs.sys ( Ntfs!NtfsFlushVolume+1e1 )
    
    Followup: MachineOwner
    
    Hi,
    apologies I only came across your post today and have since moved it to the correct section.
    The above dump file is pointing to your HDD as a culprit. Please run a chkdsk. This guide will show how:
    http://www.howtogeek.com/howto/windows-vista/guide-to-using-check-disk-in-windows-vista/

    Your also missing a service pack. Please download and install SP1:
    http://www.microsoft.com/en-gb/download/details.aspx?id=5842
    If you encounter issues you might need the update readiness tool:
    http://www.microsoft.com/en-gb/download/details.aspx?id=3132

    BiosVersion = F1
    BiosReleaseDate = 12/31/2010
    Your bios has updates pending. Please ensure you have the correct motherboard revison by looking on the actual motherboard itself (1.3 or 1.4)
    http://www.gigabyte.com/products/product-page.aspx?pid=3743#bios

    APCONDRV.SYS Wed Jul 25 07:35:54 2012: Net Protector Antivirus. Please uninstall and replace with MSE as this creates a known stable environment:
    http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

    I can't seem to find any device drivers.

    Please run the Intel driver update utility:
    http://www.intel.com/p/en_US/support/detect

    Via 2021 Audio driver:
    http://download.viatech.com/DriverDownloadSubmitAjaxSvl

    Atheros LAN driver: 2012 version on Gigabyte website:
    http://www.gigabyte.com/products/product-page.aspx?pid=3743#dl

    If after updating the above you still get bsod please run Memtest86 for a few passes:
    http://www.memtest.org/

    Post any new dump files.
     

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