Windows 7 Bluescreen issues, plz help :-(

N

Nilbog

New Member
Joined
Jan 3, 2010
Messages
46
Hey, i've been having bluescreen issues since 2 weeks bassicly, i've been trying to fix the problem: but nothing helped; so i reformated to see if it fixed it, but apparently not i've still have bluescreen while playing games: i've got 3 bluescreen in the past 2 days, so i'm gonna finnaly ask for help :-/ :
Code: 
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7600.2.0.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    d1
  BCP1:    FFFFFFFFFFFFFFB9
  BCP2:    0000000000000002
  BCP3:    0000000000000001
  BCP4:    FFFFF88004146641
  OS Version:    6_1_7600
  Service Pack:    0_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\010510-18642-01.dmp
  C:\Users\Hugo\AppData\Local\Temp\WER-34569-0.sysdata.xml
i don't have the codes of the other codes but i know the BBCODE of the 2 other were e4 and d1(again)

So can somebody help me, i think it's because of some drivers (d1 = drivers , i think...) but i don't know what drivers

-Thanks
-Nilbog
 
Solution
The first one refers to a problem with dxgmms1.sys google it probably video driver related
The second one refers to a problem with mouhid.sys this is the human interface driver for your mouse, you can try to google that also, but
I'm going to bet that your problems are comming from a lack of system drivers, specifically chipset drivers......so what you probably really need to do is find your system manufacturer or motherboard manufacturer and get to their websites and down load the latest and greatest drivers for your system including any chipset, audio and video drivers.
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Your blue screens are basically all over the place, this one points to a VISTA_DRIVER_FAULT HDAudBus.sys presumably High Definition Audio.
I'm wondering, how stable is your system when you are not playing any type of game. Thinking that perhaps the game install may have hosed some Windows System files, perhaps from an elevated command prompt type sfc /scannow

EDIT: Also, what's the game(s) that seem to be causing this. Have you checked for recent patches and updates for them from their respective websites and forums?
 
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Nilbog said:
for ickymay: i downloaded the drivers of my videocard (9600 GT) on nvidiea and chipset and audio with the disk that came with mobo.
can u give me some more info about memtest86 before i download/burn it. thanks.
Click to expand...

memtest86 will stress and test your ram for errors as it is possible if you have a mismatch this could be causing your crashes, I am concerned this is your second install and it still gives you the same crashes

It might also be worth trying getting the latest drivers for your gfx card from the Nvidia website
 
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the bluescreen "d1" uselly happens when i play games with high graphics, (source engin, bioshock, CoD:MW2)

EDIT : I allrdy have updated the lasted drivers for gfx , i'm gonna go download lasted drivers after school ( in like 5 hours)
 
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just got an other while playing.

Code: 
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7600.2.0.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    d1
  BCP1:    0000000000000018
  BCP2:    0000000000000002
  BCP3:    0000000000000000
  BCP4:    FFFFF8800FDEF5F9
  OS Version:    6_1_7600
  Service Pack:    0_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\010610-17908-01.dmp
  C:\Users\Hugo\AppData\Local\Temp\WER-25818-0.sysdata.xml
 
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and an other one while playing bioshock.

Code: 
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7600.2.0.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    d1
  BCP1:    FFFFFFFFFFFFFF80
  BCP2:    0000000000000002
  BCP3:    0000000000000000
  BCP4:    FFFFF8800FDF033D
  OS Version:    6_1_7600
  Service Pack:    0_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\010610-17191-01.dmp
  C:\Users\Hugo\AppData\Local\Temp\WER-25147-0.sysdata.xml
 
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you need to download burn then run memtest86 for a long timesomething like 12hrs and look for errors, the last crash was your kbdclass.sys which is your logitech keyboard, all your drivers however look up to date and your errors aren't consistently the same device or driver which suggests you have RAM problems !!

please run memtest86 from boot overnight and let us know the results
 
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Ok! i did the test, i written all on a paper :-/

i'll just tell the most important (well i think its the most important) tell me if u need more info:

Time : 9:13:49 , Pass : 16 , Errors : 18:
Test Errors
0 0
1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 18
9 0

(i don't have the 10,...16. cause the list didn't tell me those , but the total is 18 and n#8 has 18)

Error Confidence Value : 122
Lowest Error Address : 0000000004f - 0.0MB
Highest Error Address : 0000026fef8 - 2.9MB
Bits in Error Mask : ffffffff

tell me if u guys need more info.
 
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any error with memtest means you have a bad ram motherboard combination normally only solved by replacing one or all sticks of ram

can you tell us is this machine a desktop or laptop ?
do you have RTB support or self built ?

the next step is going to be find out which ram sticks are causing the error or is it just the combination of multiple sticks ?

after you know if your windows 7 is 32 or 64 bit please download and run the correct 32 or 64bit (no install) version of CPUZ then goto the last tab "about" and click the "Save (Report) .txt" then upload it here
 
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Trouble's Reply reminds me that when people update to a new OS they often forget that they have to reinstal the motherboard files which are various drivers and sometimes utilities. The DVD that comes with the motherboard is of little use to a new OS and so as Trouble says you have to go to the manufacturers website and download and instal the latest motherboard, not forgetting the GPU, drivers.
 
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Code: 
can you tell us is this machine a desktop or laptop ?
do you have RTB support or self built ?
A desktop , well where i bought my desktop built with the mobo , power , CPU and box, i added ram and Graphic Card

And my ram (2 Gig , 1 stick )is new (2weeks or so) my previous ram (2Gig , 2 sticks , that i removed) used to do that so i don't think that my 2 previous sticks + my new stick are all 3 bad

@nohama : my Mobo is brand new, the box says it can support windows 7, and i d/l the last GPU drivers at the nvidia site.
 
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I have seen quite a few ram issues on the P5QL PRO motherboard that would suggest problems with the Northbridge chip, Intel P45/P43 rev. A3 and how it handles the ram ?

are you familiar with using the bios ?

If yes i would be inclined to check the ram timings and voltages and you also need to lookup your Kingston ram and check it against the motherboard manufacturers supported memory list ?
 
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Code: 
are you familiar with using the bios ?

If yes i would be inclined to check the ram timings and voltages and you also need to lookup your Kingston ram and check it against the motherboard manufacturers supported memory list ?

uhhh no, can u explain :-O?
 
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if memtest86 gave you errors then yes your ram in it's current configuration is faulty

try running just one stick and see if you get anymore Bluscreens and try run memtest86 overnight ?
 
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