Windows 7 BlueScreen on lid close!

VsUK

Senior Member
Joined
Jul 1, 2010
Messages
254
OK, my laptop has started to act funny on me & I've had a go to try & figure it out but all googled options didnt work. What happens is, when i shut my laptop lid so my laptop goes to sleep, it dosnt get that far, the screen goes black with a smaller blue box that gives u the blue screen of death so to speak. So after a forced restart i get the windows recovered from error blah blah blah & copied the error details for you.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 00000020
BCP2: 00000002
BCP3: 00000000
BCP4: 9288D9EB
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
 

Solution
The problem is athr.sys, your Atheros wireless network driver. Visit the manufcaturer's site of the adapter and download/install the latest driver for it:

Code:
athr     athr.sys     Mon Sep 21 13:58:25 2009

----------

Update your Realtek HD Audio driver:

Code:
RTKVHDA  RTKVHDA.sys  Mon Aug 24 06:19:05 2009

Link Removed - Invalid URL

----------

Uninstall the software associated (SmartRoaming Client) with this old driver that likely caused the Atheros one to fail:

Code:
mdvrmng  mdvrmng.sys  Mon May 28 10:37:13 2007

Link Removed - Invalid URL

-----------

Uninstall or update VNC Server to remove or update this driver:

Code:
vncmirror vncmirror.sys Fri Mar 14 13:42:46 2008
Hey.

Can't say anything about it without the crash dumps. C:\Windows\Minidump

Copy files there to any other folder. Zip files. Attach zip to a post.
 

Hi, ok ive attached the last mini dump in rar for you, thanks again.
 

Attachments

The problem is athr.sys, your Atheros wireless network driver. Visit the manufcaturer's site of the adapter and download/install the latest driver for it:

Code:
athr     athr.sys     Mon Sep 21 13:58:25 2009

----------

Update your Realtek HD Audio driver:

Code:
RTKVHDA  RTKVHDA.sys  Mon Aug 24 06:19:05 2009

Link Removed - Invalid URL

----------

Uninstall the software associated (SmartRoaming Client) with this old driver that likely caused the Atheros one to fail:

Code:
mdvrmng  mdvrmng.sys  Mon May 28 10:37:13 2007

Link Removed - Invalid URL

-----------

Uninstall or update VNC Server to remove or update this driver:

Code:
vncmirror vncmirror.sys Fri Mar 14 13:42:46 2008
 

Solution
Hi, thanks it fixed the problem. Didint really need to update the realtek drivers as they were the latest ones available however it was the VNC software which i dont use anymore so once removed problem solved..

thanks again :D
 

:)

Well done TorrentG, and thank you for the feedback VsUK.
 

Back
Top