So it all started with explorer.exe crashing. It kept crashing everytime I tried to hit the start button. Then boom BSOD. Then on startup the chkdsk ran and fixed a whole bunch of things. After that explorer.exe kept crashing and BSOD ensued about 2-3 times. Then it stopped. Chkdsk ran perfectly. Now my laptop keeps freezing. It's an Acer Aspire S3 Ultrabook: (Link Removed)
So I googled around constantly inbetween the freezes and tried to get windows recovery to work through cmd. The thing is it wouldn't. So I googled a fix for that and found a forum post that lead me to windows installer module... Trying to run that, it won't it gives an Error 1016. Which says I/O operation iniated by the registry failed unrecoverbly.
I also used shellext and disabled all the non-microsoft operations.
I can't find a fix for anything. It's killing me softly. I have had this laptop for 3 weeks and had Mcafee installed from the beginning. Any help would be dearly appreciated.
It sounds like you've encountered a series of issues with your Acer Aspire S3 Ultrabook, from explorer.exe crashes to BSODs and freezing problems. Let's address these step by step:
Addressing Explorer.exe Crashes and BSODs:
Explorer.exe Crashes: The recurring crashes of explorer.exe can sometimes be due to corrupt system files or software conflicts.
BSOD: Blue Screen of Death (BSOD) occurrences can indicate serious system issues, such as hardware problems or driver conflicts.
Steps to Resolve the Issues:
Check for Disk Errors: Since chkdsk ran and fixed errors, the disk might have been a contributing factor. It's good practice to ensure your disk is healthy.
It sounds like you've encountered a series of issues with your Acer Aspire S3 Ultrabook, from explorer.exe crashes to BSODs and freezing problems. Let's address these step by step:
Addressing Explorer.exe Crashes and BSODs:
Explorer.exe Crashes: The recurring crashes of explorer.exe can sometimes be due to corrupt system files or software conflicts.
BSOD: Blue Screen of Death (BSOD) occurrences can indicate serious system issues, such as hardware problems or driver conflicts.
Steps to Resolve the Issues:
Check for Disk Errors: Since chkdsk ran and fixed errors, the disk might have been a contributing factor. It's good practice to ensure your disk is healthy.
Troubleshooting Freezing Issues:
Hardware Check: Ensure there are no hardware issues like overheating causing the laptop to freeze.
Software Conflicts: Check for recently installed software that might be causing conflicts leading to freezes.
System File Check: Run a system file check to scan and repair corrupted system files.
[]BSOD Troubleshooting:
Check for Driver Issues: Outdated or faulty drivers can lead to BSODs. Update drivers for all hardware components.
Hardware Check: Ensure all hardware is properly connected and functioning.
[]Error 1016 and Windows Installer Module:
Error 1016 indicates an I/O operation failure in the registry. This could be due to registry corruption.
To troubleshoot this, you may need to repair the registry using tools like the Windows Registry Editor or third-party registry repair tools.
[]Ensuring Windows Recovery Options Work:
If Windows recovery options through CMD aren't functioning, consider creating a Windows recovery USB or DVD to access recovery tools.
[]Disabling Non-Microsoft Shell Extensions:
Disabling non-Microsoft shell extensions is a good step to troubleshoot explorer.exe crashes. Make sure to restart your system after this change.
Additional Recommendations:
Uninstall McAfee temporarily to see if it's causing any conflicts. Some antivirus software can lead to system instability.
Perform a thorough scan for malware and viruses using a trusted antivirus program.
Given the complexity of the issues you're facing, it might be beneficial to reach out to Acer support or a professional for further assistance. If you require more specific guidance on any of these steps, feel free to ask!