Windows 7 BSOD Multiple times

ZeroToSystem

New Member
Joined
Jan 24, 2016
They happen randomly and they just started. I would appreciate some help.
 

Attachments

  • W7F_24-01-2016.zip
    1.2 MB · Views: 467
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4A, {830908a1, 2, 0, 0}

Probably caused by : ntkrpamp.exe ( nt!NtDeviceIoControlFile+0 )

Followup: MachineOwner
Hi,
the above bugcheck is usually caused by device drivers although some anti-virus apps can also be at fault. Looking though the dump file i noticed the application being used at the time of crash was Eset and indeed this:
Code:
FAILURE_BUCKET_ID:  RAISED_IRQL_FAULT_ekrn.exe_nt!NtDeviceIoControlFile+0
Tells us that Eset was involved. ekrn.exe = Eset

Try updating Eset to a later version if possible or if the bsod continues removing altogether.

I also noticed that many of your device drivers are in need of updating. You can find all your latest driver updates here:
http://support.toshiba.com/support/modelHome?freeText=2759678
 
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4A, {830908a1, 2, 0, 0}

Probably caused by : ntkrpamp.exe ( nt!NtDeviceIoControlFile+0 )

Followup: MachineOwner
Hi,
the above bugcheck is usually caused by device drivers although some anti-virus apps can also be at fault. Looking though the dump file i noticed the application being used at the time of crash was Eset and indeed this:
Code:
FAILURE_BUCKET_ID:  RAISED_IRQL_FAULT_ekrn.exe_nt!NtDeviceIoControlFile+0
Tells us that Eset was involved. ekrn.exe = Eset

Try updating Eset to a later version if possible or if the bsod continues removing altogether.

I also noticed that many of your device drivers are in need of updating. You can find all your latest driver updates here:
Thanks so much! I removed eset and no crashes so far and thanks for the tip on the drivers i'll start updating them now.
 
Thanks for the update and hope all goes well with the driver updates. Any problems please post back.
 
Thanks for the update and hope all goes well with the driver updates. Any problems please post back.
Damn. Blue screen again. Zero_To_System_Service. I attached the new files. if you can take a look at it when you get a chance. I would appreciate it.
 

Attachments

  • W7F_25-01-2016.rar
    627.7 KB · Views: 245
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4A, {830c1404, 102, 0, 0}

Probably caused by : ntkrpamp.exe ( nt!NtWriteFile+0 )

Followup: MachineOwner
Hi,
sorry to see you had another bsod. I checked the dump file and it looks like from this:
Code:
FAILURE_BUCKET_ID:  RAISED_IRQL_FAULT_AvastSvc.exe_nt!NtWriteFile+0
That Avast AV was involved.

This is the second time a anti virus app has caused the blue screen and I just wonder if something else is tripping the AV apps to crash?

Try running a system file scan. Look in the start menu for command prompt, right click on it and run as admin. Type:
sfc /scannow
Press enter and await results.

Try using MSE as this is pretty stable:
Microsoft Security Essentials - Microsoft Windows

Post any new dump files
 
Back
Top Bottom