Windows 7 BSOD New PC

jds93

Well-Known Member
I'm dealing with some severe problems: BSOD.
All hardware is tested very well so I assume they're okay.
Since Windows Update is running I suppose all my drivers are up to date.
My computers properties:
OS: Windows 7
RAM: 16 GB
Processor: Intel i7
Graphics card: NVIDIA GeForce GTX 650 Ti

​I've attached the latest minidump file
 

Attachments

  • 011813-23868-01.dmp
    286.1 KB · Views: 404
Last edited:
Please provide this information so we can provide a complete analysis: http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html

Stack text shows Norton (SRTSP64.SYS)
Memory dump also blames SRTSP64.SYS

Please do this:
Anti-Virus Removal:
Please do the following:
- download a free anti-virus for testing purposes: Free AntiVirus
- un-install the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN
- IMMEDIATELY install and update the free anti-virus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.

Please also update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

dne64x.sys Mon Nov 10 20:01:24 2008 (4918D964)
Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client
http://www.carrona.org/drivers/driver.php?id=dne64x.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Fri Jan 18 08:56:33.148 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011813-23868-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:11:34.975[/B]
Probably caused by :[B]SRTSP64.SYS ( SRTSP64+8e020 )[/B]
BugCheck [B]3B, {c0000005, fffff8800bcd4020, fffff8800c2f67d0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800bcd4020, Address of the instruction which caused the bugcheck
Arg3: fffff8800c2f67d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]AdvancedFix.ex[/B]
FAILURE_BUCKET_ID: [B]X64_0x3B_SRTSP64+8e020[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Fri Jan 18 08:56:33.148 2013 (UTC - 5:00)**************************
[COLOR=RED][B]dne64x.sys                  Mon Nov 10 20:01:24 2008 (4918D964)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
CVPNDRVA.sys                Fri Mar  4 14:43:37 2011 (4D7140E9)
SRTSPX64.SYS                Tue Nov 15 17:30:55 2011 (4EC2E81F)
Rt64win7.sys                Thu Feb 16 00:39:50 2012 (4F3C96A6)
iusb3hub.sys                Tue Mar 27 04:09:29 2012 (4F7175B9)
iusb3xhc.sys                Tue Mar 27 04:09:32 2012 (4F7175BC)
iusb3hcs.sys                Tue Mar 27 04:11:21 2012 (4F717629)
SYMEVENT64x86.SYS           Wed May 23 20:52:24 2012 (4FBD8648)
RTKVHD64.sys                Tue Jun 12 06:02:32 2012 (4FD713B8)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
SYMNETS.SYS                 Fri Jul 20 22:07:07 2012 (500A0ECB)
Ironx64.SYS                 Mon Jul 23 20:34:50 2012 (500DEDAA)
EraserUtilRebootDrv.sys     Tue Jul 31 19:36:50 2012 (50186C12)
eeCtrl64.sys                Tue Jul 31 19:36:51 2012 (50186C13)
ccSetx64.sys                Thu Aug 16 17:18:11 2012 (502D6393)
IDSvia64.sys                Tue Aug 28 22:48:40 2012 (503D8308)
SRTSP64.SYS                 Tue Oct  2 18:55:54 2012 (506B70FA)
SYMDS64.SYS                 Tue Oct  2 22:52:00 2012 (506BA850)
SYMEFA64.SYS                Wed Oct  3 15:00:06 2012 (506C8B36)
BHDrvx64.sys                Fri Oct 19 00:40:41 2012 (5080D9C9)
EX64.SYS                    Thu Dec 20 04:22:39 2012 (50D2D8DF)
ENG64.SYS                   Thu Dec 20 04:24:21 2012 (50D2D945)
nvlddmkm.sys                Sat Dec 29 01:47:52 2012 (50DE9218)
[/font]
http://www.carrona.org/drivers/driver.php?id=dne64x.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 
Hmm, I will do so but I think there's more than that;
This PC is now 1 month old. First I installed Norton AntiVirus 2009, I got BSOD.
I removed Norton AntiVirus 2009 and installed Avast. I got BSOD.
Next, and this is the phase we're in today, I contacted Norton and I explained the problem.
They gave me the latest version of Norton. But now you this also leads to BSOD.
What might be the problem?
 
I've attached the requested file.
I also deinstalled my Cisco VPN adapter. Would this fix the problem?
 

Attachments

  • W7F_22-01-2013.zip
    2.5 MB · Views: 350
Last edited:
It's very possible that the Citrix stuff was also causing a problem. I have seen several issues recently on systems with the Citrix stuff installed (this doesn't blame Citrix, but we have to wonder if it's also involved).

Also, frequently the errors that we see with Norton are c0000005 errors (access denied) - and they usually relate to network issues. So it's not a huge leap to wonder if there's a conflict between/with the Citrix stuff and the Norton stuff. The fact that you've had issues with other antivirus' tends to make this even more likely.

What we'll look for is other errors now that the Norton and Citrix stuff are removed. As we remove the likely problem stuff, eventually we'll either run out of stuff to remove - or we'll find something that solves the problem. If we run out of stuff to remove - then we move on to hardware and/or Windows problems.

On to the analysis:

You only have 120 updates after SP1 - most systems have 130/140 or more. Please visit Windows Update and get ALL available updates.

And....
Quite a few of the memory dump files blame your Citrix software - so that's the most likely cause at this point.
Please turn Driver Verifier off as it's done it's job for us. To do this, open up verifier.exe and select "Delete existing settings", then click on the "Finish" button. Reboot for the changes to take effect.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

dne64x.sys Mon Nov 10 20:01:24 2008 (4918D964)
Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client
http://www.carrona.org/drivers/driver.php?id=dne64x.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Tue Jan 22 06:52:49.629 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012213-14757-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:00:37.472[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for dne64x.sys
*** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
Probably caused by :[B]dne64x.sys ( dne64x+ff5b )[/B]
BugCheck [B]C4, {f6, 94, fffffa801145fb30, fffff880047d6f5b}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 00000000000000f6, Referencing user handle as KernelMode.
Arg2: 0000000000000094, Handle value being referenced.
Arg3: fffffa801145fb30, Address of the current process.
Arg4: fffff880047d6f5b, Address inside the driver that is performing the incorrect reference.
BUGCHECK_STR:  0xc4_f6
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xc4_f6_dne64x+ff5b[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 22 06:50:37.520 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012213-15381-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:00:37.363[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for dne64x.sys
*** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
Probably caused by :[B]dne64x.sys ( dne64x+ff5b )[/B]
BugCheck [B]C4, {f6, 94, fffffa8011491b30, fffff88004e0ff5b}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 00000000000000f6, Referencing user handle as KernelMode.
Arg2: 0000000000000094, Handle value being referenced.
Arg3: fffffa8011491b30, Address of the current process.
Arg4: fffff88004e0ff5b, Address inside the driver that is performing the incorrect reference.
BUGCHECK_STR:  0xc4_f6
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xc4_f6_dne64x+ff5b[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 22 06:08:14.776 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012213-14944-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:00:43.619[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for dne64x.sys
*** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
Probably caused by :[B]dne64x.sys ( dne64x+ff5b )[/B]
BugCheck [B]C4, {f6, 94, fffffa80114dd6b0, fffff880063acf5b}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 00000000000000f6, Referencing user handle as KernelMode.
Arg2: 0000000000000094, Handle value being referenced.
Arg3: fffffa80114dd6b0, Address of the current process.
Arg4: fffff880063acf5b, Address inside the driver that is performing the incorrect reference.
BUGCHECK_STR:  0xc4_f6
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xc4_f6_dne64x+ff5b[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 22 06:06:50.854 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012213-36800-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:00:43.697[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for dne64x.sys
*** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
Probably caused by :[B]dne64x.sys ( dne64x+ff5b )[/B]
BugCheck [B]C4, {f6, 94, fffffa8011499b30, fffff88004e0ff5b}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 00000000000000f6, Referencing user handle as KernelMode.
Arg2: 0000000000000094, Handle value being referenced.
Arg3: fffffa8011499b30, Address of the current process.
Arg4: fffff88004e0ff5b, Address inside the driver that is performing the incorrect reference.
BUGCHECK_STR:  0xc4_f6
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xc4_f6_dne64x+ff5b[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 22 06:05:26.573 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012213-36348-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:00:43.416[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for dne64x.sys
*** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
Probably caused by :[B]dne64x.sys ( dne64x+ff5b )[/B]
BugCheck [B]C4, {f6, 94, fffffa801151db30, fffff88005312f5b}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 00000000000000f6, Referencing user handle as KernelMode.
Arg2: 0000000000000094, Handle value being referenced.
Arg3: fffffa801151db30, Address of the current process.
Arg4: fffff88005312f5b, Address inside the driver that is performing the incorrect reference.
BUGCHECK_STR:  0xc4_f6
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xc4_f6_dne64x+ff5b[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 22 06:04:02.947 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012213-37502-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:00:43.790[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for dne64x.sys
*** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
Probably caused by :[B]dne64x.sys ( dne64x+ff5b )[/B]
BugCheck [B]C4, {f6, 94, fffffa801153f5b0, fffff88004eb4f5b}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 00000000000000f6, Referencing user handle as KernelMode.
Arg2: 0000000000000094, Handle value being referenced.
Arg3: fffffa801153f5b0, Address of the current process.
Arg4: fffff88004eb4f5b, Address inside the driver that is performing the incorrect reference.
BUGCHECK_STR:  0xc4_f6
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xc4_f6_dne64x+ff5b[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 22 06:02:38.504 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012213-36426-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:00:37.348[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for dne64x.sys
*** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
Probably caused by :[B]dne64x.sys ( dne64x+ff5b )[/B]
BugCheck [B]C4, {f6, 94, fffffa8011429620, fffff880063adf5b}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 00000000000000f6, Referencing user handle as KernelMode.
Arg2: 0000000000000094, Handle value being referenced.
Arg3: fffffa8011429620, Address of the current process.
Arg4: fffff880063adf5b, Address inside the driver that is performing the incorrect reference.
BUGCHECK_STR:  0xc4_f6
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xc4_f6_dne64x+ff5b[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 22 05:57:30.646 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012213-17986-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:47:19.473[/B]
Probably caused by :[B]memory_corruption ( nt!MiBadShareCount+4c )[/B]
BugCheck [B]4E, {99, 36f51f, 0, 36f41f}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000004E]PFN_LIST_CORRUPT (4e)[/url]
Arguments: 
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 000000000036f51f, page frame number
Arg3: 0000000000000000, current page state
Arg4: 000000000036f41f, 0
BUGCHECK_STR:  0x4E_99
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x4E_99_nt!MiBadShareCount+4c[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan 21 13:41:03.643 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012113-24897-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 11:06:55.471[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+537 )[/B]
BugCheck [B]3B, {c0000005, fffff800035b9617, fffff880049cdc10, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800035b9617, Address of the instruction which caused the bugcheck
Arg3: fffff880049cdc10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x3B_nt!ExAllocatePoolWithTag+537[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 19 06:16:05.172 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011913-31278-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 2:15:36.000[/B]
Probably caused by :[B]fltmgr.sys ( fltmgr!TreeUnlinkMulti+87 )[/B]
BugCheck [B]34, {50853, fffff88003546458, fffff88003545cb0, fffff8800115f207}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000034]CACHE_MANAGER (34)[/url]
Arguments: 
Arg1: 0000000000050853
Arg2: fffff88003546458
Arg3: fffff88003545cb0
Arg4: fffff8800115f207
PROCESS_NAME: [B]System[/B]
BUGCHECK_STR:  0x34
DEFAULT_BUCKET_ID:  STRING_DEREFERENCE
FAILURE_BUCKET_ID: [B]X64_0x34_fltmgr!TreeUnlinkMulti+87[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 18 08:56:33.148 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011813-23868-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:11:34.975[/B]
Probably caused by :[B]SRTSP64.SYS ( SRTSP64+8e020 )[/B]
BugCheck [B]3B, {c0000005, fffff8800bcd4020, fffff8800c2f67d0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800bcd4020, Address of the instruction which caused the bugcheck
Arg3: fffff8800c2f67d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]AdvancedFix.ex[/B]
FAILURE_BUCKET_ID: [B]X64_0x3B_SRTSP64+8e020[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 18 08:44:27.775 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011813-21138-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 4:28:18.603[/B]
Probably caused by :[B]win32k.sys ( win32k!FreeObject+40 )[/B]
BugCheck [B]19, {20, fffff900c0739ad0, fffff900c073a070, 255a000f}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffff900c0739ad0, The pool entry we were looking for within the page.
Arg3: fffff900c073a070, The next pool entry.
Arg4: 00000000255a000f, (reserved)
BUGCHECK_STR:  0x19_20
PROCESS_NAME: [B]AdvancedFix.ex[/B]
FAILURE_BUCKET_ID: [B]X64_0x19_20_win32k!FreeObject+40[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan 16 10:47:27.211 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011713-21496-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]1 days 0:01:16.038[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+7271 )[/B]
BugCheck [B]1A, {31, fffffa8010b40c30, fffff88008def000, fffff8a00151a03c}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000000031, The subtype of the bugcheck.
Arg2: fffffa8010b40c30
Arg3: fffff88008def000
Arg4: fffff8a00151a03c
BUGCHECK_STR:  0x1a_31
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+7271[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 15 10:45:40.791 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011513-23446-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:23:12.619[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1+1983 )[/B]
BugCheck [B]3B, {c0000005, fffff8800474d983, fffff8800a3bcbc0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800474d983, Address of the instruction which caused the bugcheck
Arg3: fffff8800a3bcbc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]CivilizationV_[/B]
FAILURE_BUCKET_ID: [B]X64_0x3B_dxgmms1+1983[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 15 10:21:54.064 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011513-21964-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 7:18:29.892[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )[/B]
BugCheck [B]3B, {c0000005, fffff800034daec5, fffff880089ecf00, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800034daec5, Address of the instruction which caused the bugcheck
Arg3: fffff880089ecf00, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]explorer.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x3B_nt!ExpInterlockedPopEntrySListFault16+0[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 13 14:41:34.828 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011313-22448-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 1:02:53.656[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )[/B]
BugCheck [B]1, {7727138a, 0, ffff, fffff8800ae38b60}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000001]APC_INDEX_MISMATCH (1)[/url]
Arguments: 
Arg1: 000000007727138a, Address of system call function or worker routine
Arg2: 0000000000000000, Thread->ApcStateIndex
Arg3: 000000000000ffff, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable
Arg4: fffff8800ae38b60, Call type (0 - system call, 1 - worker routine)
BUGCHECK_STR:  0x1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1_SysCallNum_4_nt!KiSystemServiceExit+245[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 13 13:38:13.258 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011313-22058-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 4:38:19.085[/B]
*** WARNING: Unable to verify timestamp for SYMEFA64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEFA64.SYS
Probably caused by :[B]SYMEFA64.SYS ( SYMEFA64+c32e )[/B]
BugCheck [B]19, {20, fffff8a004328fc0, fffff8a004329800, 58401fc}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffff8a004328fc0, The pool entry we were looking for within the page.
Arg3: fffff8a004329800, The next pool entry.
Arg4: 00000000058401fc, (reserved)
BUGCHECK_STR:  0x19_20
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x19_20_SYMEFA64+c32e[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 12 04:33:46.664 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011213-22776-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 1:35:57.492[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35054 )[/B]
BugCheck [B]1A, {41790, fffffa8006bf8e90, ffff, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
    contains the address of the PFN for the corrupted page table page.
    On a 32 bit OS, parameter 2 contains a pointer to the number of used
    PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa8006bf8e90
Arg3: 000000000000ffff
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+35054[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan 10 13:13:06.209 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011013-23431-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 3:36:22.036[/B]
*** ERROR: Module load completed but symbols could not be loaded for fileinfo.sys
Probably caused by :[B]fileinfo.sys ( fileinfo+a44e )[/B]
BugCheck [B]C2, {7, 109b, f, fffff8a013669d90}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 000000000000109b, (reserved)
Arg3: 000000000000000f, Memory contents of the pool block
Arg4: fffff8a013669d90, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_Ntff
PROCESS_NAME: [B]perfmon.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xc2_7_Ntff_fileinfo+a44e[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan 10 09:36:17.760 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011013-24835-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 2:13:38.588[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35054 )[/B]
BugCheck [B]1A, {41790, fffffa8009bf7720, ffff, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
    contains the address of the PFN for the corrupted page table page.
    On a 32 bit OS, parameter 2 contains a pointer to the number of used
    PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa8009bf7720
Arg3: 000000000000ffff
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME: [B]consent.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+35054[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  9 03:26:16.453 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\010913-17846-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 1:23:20.170[/B]
Probably caused by :[B]Ntfs.sys ( Ntfs!NtfsAcquireExclusiveFcb+65 )[/B]
BugCheck [B]24, {1904fb, fffff8800a5321b8, fffff8800a531a10, fffff8800141f285}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000024]NTFS_FILE_SYSTEM (24)[/url]
Arguments: 
Arg1: 00000000001904fb
Arg2: fffff8800a5321b8
Arg3: fffff8800a531a10
Arg4: fffff8800141f285
PROCESS_NAME: [B]svchost.exe[/B]
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID: [B]X64_0x24_Ntfs!NtfsAcquireExclusiveFcb+65[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan  3 13:57:23.830 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\010313-15381-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 5:56:27.658[/B]
Probably caused by :[B]Pool_Corruption ( nt!ExDeferredFreePool+249 )[/B]
BugCheck [B]3B, {c0000005, fffff800035b5b05, fffff8800c7037a0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800035b5b05, Address of the instruction which caused the bugcheck
Arg3: fffff8800c7037a0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]Steam.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x3B_nt!ExDeferredFreePool+249[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  2 07:39:50.285 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\010213-16926-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 2:36:01.113[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35054 )[/B]
BugCheck [B]1A, {41790, fffffa8009bf8e30, ffff, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
    contains the address of the PFN for the corrupted page table page.
    On a 32 bit OS, parameter 2 contains a pointer to the number of used
    PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa8009bf8e30
Arg3: 000000000000ffff
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME: [B]AC3SP.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+35054[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Tue Jan 22 06:52:49.629 2013 (UTC - 5:00)**************************
[COLOR=RED][B]dne64x.sys                    Mon Nov 10 20:01:24 2008 (4918D964)[/B][/COLOR]
intelppm.sys                  Mon Jul 13 19:19:25 2009 (4A5BC0FD)
MBfilt64.sys                  Thu Jul 30 23:40:32 2009 (4A7267B0)
amdxata.sys                   Fri Mar 19 12:18:18 2010 (4BA3A3CA)
SRTSPX64.SYS                  Tue Nov 15 17:30:55 2011 (4EC2E81F)
Rt64win7.sys                  Thu Feb 16 00:39:50 2012 (4F3C96A6)
iusb3hub.sys                  Tue Mar 27 04:09:29 2012 (4F7175B9)
iusb3xhc.sys                  Tue Mar 27 04:09:32 2012 (4F7175BC)
iusb3hcs.sys                  Tue Mar 27 04:11:21 2012 (4F717629)
SYMEVENT64x86.SYS             Wed May 23 20:52:24 2012 (4FBD8648)
RTKVHD64.sys                  Tue Jun 12 06:02:32 2012 (4FD713B8)
HECIx64.sys                   Mon Jul  2 18:14:58 2012 (4FF21D62)
nvhda64v.sys                  Tue Jul  3 11:25:04 2012 (4FF30ED0)
SYMNETS.SYS                   Fri Jul 20 22:07:07 2012 (500A0ECB)
Ironx64.SYS                   Mon Jul 23 20:34:50 2012 (500DEDAA)
EraserUtilRebootDrv.sys       Tue Jul 31 19:36:50 2012 (50186C12)
eeCtrl64.sys                  Tue Jul 31 19:36:51 2012 (50186C13)
ccSetx64.sys                  Thu Aug 16 17:18:11 2012 (502D6393)
IDSvia64.sys                  Tue Aug 28 22:48:40 2012 (503D8308)
SYMDS64.SYS                   Tue Oct  2 22:52:00 2012 (506BA850)
SYMEFA64.SYS                  Wed Oct  3 15:00:06 2012 (506C8B36)
BHDrvx64.sys                  Fri Oct 19 00:40:41 2012 (5080D9C9)
nvlddmkm.sys                  Sat Dec 29 01:47:52 2012 (50DE9218)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 22 05:57:30.646 2013 (UTC - 5:00)**************************
CVPNDRVA.sys                  Fri Mar  4 14:43:37 2011 (4D7140E9)
SRTSP64.SYS                   Tue Oct  2 18:55:54 2012 (506B70FA)
EX64.SYS                      Thu Dec 20 04:22:39 2012 (50D2D8DF)
ENG64.SYS                     Thu Dec 20 04:24:21 2012 (50D2D945)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 15 10:45:40.791 2013 (UTC - 5:00)**************************
EX64.SYS                      Wed Sep  5 18:31:45 2012 (5047D2D1)
ENG64.SYS                     Wed Sep  5 18:33:39 2012 (5047D343)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 15 10:21:54.064 2013 (UTC - 5:00)**************************
EraserUtilDrv11220.sys        Tue Jul 31 19:36:50 2012 (50186C12)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 13 13:38:13.258 2013 (UTC - 5:00)**************************
TuneUpUtilitiesDriver64.sys   Fri May 25 06:28:19 2012 (4FBF5EC3)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 12 04:33:46.664 2013 (UTC - 5:00)**************************
nvlddmkm.sys                  Fri Nov 30 22:24:02 2012 (50B97852)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan  3 13:57:23.830 2013 (UTC - 5:00)**************************
aswrdr2.sys                   Mon Oct  8 04:23:43 2012 (50728D8F)
aswFsBlk.SYS                  Tue Oct 30 18:43:04 2012 (509057F8)
aswMonFlt.sys                 Tue Oct 30 18:43:09 2012 (509057FD)
aswTdi.SYS                    Tue Oct 30 18:43:16 2012 (50905804)
aswSP.SYS                     Tue Oct 30 18:44:06 2012 (50905836)
aswSnx.SYS                    Tue Oct 30 18:44:08 2012 (50905838)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  2 07:39:50.285 2013 (UTC - 5:00)**************************
HECIx64.sys                   Wed Nov  9 19:52:25 2011 (4EBB2049)
[/font]
http://www.carrona.org/drivers/driver.php?id=dne64x.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=EraserUtilDrv11220.sys
http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
aswrdr2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
 
I got an error while searching updates. Windows proposed to install System Update Readiness Tool.
So did I. Next I tried to search for updates again. Result: no available updates my pc seems to be up to date.
Is there anything I need to do now.

Do you think I can reinstall Norton?
 
I've removed my Citrix client a couple of hours ago and nog I got this BSOD.

*Edit* Hmm, I think I forgot to disable the verifier
 
Last edited:
They may not be useful, but please upload them anyway.
That way we can have a look at them and see if they tell us anything in particular.

This last one was another Driver Verifier memory dump - but it pointed to a Windows component.
What instructions did you use to run Driver Verifier? Was it only for 3rd party drivers - or was it the standard setup?

Since it doesn't blame a 3rd party driver, I'd suggest starting to run the following free hardware diagnostics: Hardware Diagnostics

See if you can find a more updated sound (audio) driver for your system. Although it is probably OK, it does date from 2009, so it's worth looking for an update.
MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
It's most likely that you'll find an update at the Realtek website.



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Tue Jan 22 14:41:29.090 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012213-19671-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 3:02:04.934[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
Probably caused by :[B]fileinfo.sys ( fileinfo!FIStreamLogForNL+203 )[/B]
BugCheck [B]C4, {13, 1b41, fffff980214c8e90, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 0000000000000013, the pool the caller is trying to free is already free.
Arg2: 0000000000001b41, (reserved)
Arg3: fffff980214c8e90, pool header
Arg4: 0000000000000000, pool header contents
BUGCHECK_STR:  0xc4_13
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xc4_13_fileinfo!FIStreamLogForNL+203[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Tue Jan 22 14:41:29.090 2013 (UTC - 5:00)**************************
intelppm.sys       Mon Jul 13 19:19:25 2009 (4A5BC0FD)
MBfilt64.sys       Thu Jul 30 23:40:32 2009 (4A7267B0)
amdxata.sys        Fri Mar 19 12:18:18 2010 (4BA3A3CA)
Rt64win7.sys       Thu Feb 16 00:39:50 2012 (4F3C96A6)
iusb3hub.sys       Tue Mar 27 04:09:29 2012 (4F7175B9)
iusb3xhc.sys       Tue Mar 27 04:09:32 2012 (4F7175BC)
iusb3hcs.sys       Tue Mar 27 04:11:21 2012 (4F717629)
RTKVHD64.sys       Tue Jun 12 06:02:32 2012 (4FD713B8)
HECIx64.sys        Mon Jul  2 18:14:58 2012 (4FF21D62)
nvhda64v.sys       Tue Jul  3 11:25:04 2012 (4FF30ED0)
ccSetx64.sys       Thu Aug 16 17:18:11 2012 (502D6393)
MpFilter.sys       Thu Aug 23 19:03:14 2012 (5036B6B2)
nvlddmkm.sys       Sat Dec 29 01:47:52 2012 (50DE9218)
[/font]
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 
I used "verifier /standard /all"
Do you think my Realtek Audio driver is the main reason of all these crashes.
Windows informs me sometimes there's something wrong with it, but it works fine.
When I try to update it via the Windows Device Manager, it seems I have the newest version.

*Edit* I found a newer one on their website, strange.
 
Last edited:
What I've done so far:
I removed Citrix VPN Adapter.
I reinstalled Norton AntiVirus 2013.
I installed the newest version of my Realtek Audio Driver.
I also removed my virtual hard drive because I can only access it using a VPN connection.
Windows Update searched but did not found any available updates for me.
But when I visit the Microsoft website I see there are updates which are not installed on my pc.
Do I need to install them manually?
 
The Update Driver function in Device Manager checks the Windows Update website for updates.
Device manufacturer's rarely contribute to this - so it's not real likely that you'll find a current version here.

The best place to check for updates is the device manufacturer's website - as they know the most about the device and are the one's that initiate updates to it. The next best place to check is the PC Manufacturer's website - they'll post updates if they get a number of complaints about problems with the device (but won't do it as often as the device manufacturer).

More BSOD topics in the forums are solved by the owner than by any other method. We just poke around and give suggestions - it's you who are most familiar with the system.

In this case I think that you've found the reason. Windows tells you "sometimes" that something's wrong - that's either a problem with a "section" of a driver that's only accessed occasionally, or a hardware problem that's only happening on occasion.

If the updated driver doesn't stop the BSOD's, then try:
- if the audio device is built into the motherboard (onboard), disable it in the BIOS
- if the audio device is an add-on card, remove it from the system
Then test and see if that stops the BSOD's.

If it's an onboard card and it's bad - your option is to install a new card.
If it's an add-on card, then it's either that the card is bad or the slot that it was in is bad - this means either trying the old card in a new slot - or trying a new card (either in the old slot or a new slot).

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Tue Jan 22 15:11:41.059 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012213-18361-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:12:10.887[/B]
Probably caused by :[B]win32k.sys ( win32k!SURFACE::bDeleteSurface+3c8 )[/B]
BugCheck [B]1A, {41790, fffffa8006bf7750, ffff, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
    contains the address of the PFN for the corrupted page table page.
    On a 32 bit OS, parameter 2 contains a pointer to the number of used
    PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa8006bf7750
Arg3: 000000000000ffff
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_41790_win32k!SURFACE::bDeleteSurface+3c8[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Tue Jan 22 15:11:41.059 2013 (UTC - 5:00)**************************
intelppm.sys       Mon Jul 13 19:19:25 2009 (4A5BC0FD)
MBfilt64.sys       Thu Jul 30 23:40:32 2009 (4A7267B0)
amdxata.sys        Fri Mar 19 12:18:18 2010 (4BA3A3CA)
Rt64win7.sys       Thu Feb 16 00:39:50 2012 (4F3C96A6)
iusb3hub.sys       Tue Mar 27 04:09:29 2012 (4F7175B9)
iusb3xhc.sys       Tue Mar 27 04:09:32 2012 (4F7175BC)
iusb3hcs.sys       Tue Mar 27 04:11:21 2012 (4F717629)
RTKVHD64.sys       Tue Jun 12 06:02:32 2012 (4FD713B8)
HECIx64.sys        Mon Jul  2 18:14:58 2012 (4FF21D62)
nvhda64v.sys       Tue Jul  3 11:25:04 2012 (4FF30ED0)
ccSetx64.sys       Thu Aug 16 17:18:11 2012 (502D6393)
MpFilter.sys       Thu Aug 23 19:03:14 2012 (5036B6B2)
nvlddmkm.sys       Sat Dec 29 01:47:52 2012 (50DE9218)
[/font]
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 
It seems the BSOD problems are fixed.
I have one more problem. Sometimes Windows says: 'Desktop Managment doesn't work anymore' or 'Windows Explorer doesn't work anymore'. But Windows fixes these problems immediately himself, so I don't encounter any negative effects of it.
I find it a bit strange, is there a way to check out what the cause of these messages is?
 
Please upload a fresh set of these reports: http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html

Also, please do this so we can get a look at the Admin Events:
- open Event Viewer (eventvwr.msc)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
 
There are new BSODS as well.
I think my NVIDIA driver has to do with it now, I saw a NVIDIA utility uploading reports.
 

Attachments

  • W7F_25-01-2013.zip
    2.9 MB · Views: 812
The error messages tend to point to a hardware problem - although I have to wonder about both your nVidia software and your Norton (as it produces a lot of errors). You may want to do this to rule out the Norton:
Anti-Virus Removal:
Please do the following:
- download a free anti-virus for testing purposes: Free AntiVirus
- un-install the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN
- IMMEDIATELY install and update the free anti-virus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.

I'd suggest starting with these tests:

Run CHKDSK /R /F on ALL hard drives:
CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
FWIW - I know that the /F is supposed to be redundant, but I prefer to have it run anyway.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.

Run these free hardware diagnostics for starters: Initial Hardware Diagnostics
Then run these free hardware tests also (start with the one's for Video, then Prime95 - waiting on the CPU tests until last): Additional Hardware Diagnostics

Good luck!


Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Fri Jan 25 08:33:21.557 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012513-27268-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:09:10.274[/B]
*** WARNING: Unable to verify timestamp for SRTSP64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
Probably caused by :[B]EX64.SYS ( EX64+89a68 )[/B]
BugCheck [B]4E, {2, 24cc2c, 41efff, 1}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000004E]PFN_LIST_CORRUPT (4e)[/url]
Arguments: 
Arg1: 0000000000000002, A list entry was corrupt
Arg2: 000000000024cc2c, entry in list being removed
Arg3: 000000000041efff, highest physical page number
Arg4: 0000000000000001, reference count of entry being removed
BUGCHECK_STR:  0x4E_2
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x4E_2_EX64+89a68[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 25 08:23:45.956 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012513-33462-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:06:26.673[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2983f )[/B]
BugCheck [B]1A, {5003, fffff781c0000000, 175e0, 175cc0000ebc0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff781c0000000
Arg3: 00000000000175e0
Arg4: 000175cc0000ebc0
BUGCHECK_STR:  0x1a_5003
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+2983f[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  V2.5
  BIOS Release Date             08/31/2012
  Manufacturer                  MSI
  Product Name                  MS-7758
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Fri Jan 25 08:33:21.557 2013 (UTC - 5:00)**************************
intelppm.sys              Mon Jul 13 19:19:25 2009 (4A5BC0FD)
MBfilt64.sys              Thu Jul 30 23:40:32 2009 (4A7267B0)
amdxata.sys               Fri Mar 19 12:18:18 2010 (4BA3A3CA)
SRTSPX64.SYS              Tue Nov 15 17:30:55 2011 (4EC2E81F)
Rt64win7.sys              Thu Feb 16 00:39:50 2012 (4F3C96A6)
iusb3hub.sys              Tue Mar 27 04:09:29 2012 (4F7175B9)
iusb3xhc.sys              Tue Mar 27 04:09:32 2012 (4F7175BC)
iusb3hcs.sys              Tue Mar 27 04:11:21 2012 (4F717629)
SYMEVENT64x86.SYS         Wed May 23 20:52:24 2012 (4FBD8648)
RTKVHD64.sys              Tue Jun 12 06:02:32 2012 (4FD713B8)
HECIx64.sys               Mon Jul  2 18:14:58 2012 (4FF21D62)
nvhda64v.sys              Tue Jul  3 11:25:04 2012 (4FF30ED0)
SYMNETS.SYS               Fri Jul 20 22:07:07 2012 (500A0ECB)
Ironx64.SYS               Mon Jul 23 20:34:50 2012 (500DEDAA)
EraserUtilRebootDrv.sys   Tue Jul 31 19:36:50 2012 (50186C12)
eeCtrl64.sys              Tue Jul 31 19:36:51 2012 (50186C13)
ccSetx64.sys              Thu Aug 16 17:18:11 2012 (502D6393)
IDSvia64.sys              Tue Aug 28 22:48:40 2012 (503D8308)
SRTSP64.SYS               Tue Oct  2 18:55:54 2012 (506B70FA)
SYMDS64.SYS               Tue Oct  2 22:52:00 2012 (506BA850)
SYMEFA64.SYS              Wed Oct  3 15:00:06 2012 (506C8B36)
EX64.SYS                  Thu Dec 20 04:22:39 2012 (50D2D8DF)
ENG64.SYS                 Thu Dec 20 04:24:21 2012 (50D2D945)
nvlddmkm.sys              Sat Dec 29 01:47:52 2012 (50DE9218)
BHDrvx64.sys              Fri Jan 11 13:50:17 2013 (50F05EE9)
[/font]
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
 
I hope you can figure out what's written here, since I live in Belgium my computer is configured in dutch.
I'll now start hardware diagnostics.


Het bestandssysteem op C: wordt gecontroleerd...
Het type bestandssysteem is NTFS.


Er is in een eerder stadium een schijfcontrole gepland.
Windows zal de schijf nu controleren.


Bestanden controleren (stap 1 van 5)...
341760 bestandsrecords verwerkt. De bestandscontrole is voltooid.
542 records met grote bestanden verwerkt. 0 records met beschadigde bestanden verwerkt. 2 EA-records verwerkt. 81 reparserecords verwerkt. Indices controleren (stap 2 van 5)...
451344 indexvermeldingen verwerkt. De indexcontrole voltooid.
0 niet-geïndexeerde bestanden gecontroleerd. 0 niet-geïndexeerde bestanden hersteld. CHKDSK controleert de security descriptors (stap 3 van 5)...
341760 bestands-SD's/-SID's verwerkt. 272 ongebruikte indexingangen in de index $SII
van het bestand 0x9 verwijderen.
272 ongebruikte indexingangen in de index $SDH
van het bestand 0x9 verwijderen.
272 ongebruikte security descriptors verwijderen.
De security descriptor-gegevensstroom wordt gecomprimeerd
54793 gegevensbestanden verwerkt. Het USN-logboek controleren...
35645944 USN-bytes verwerkt. Controle van USN-logboek is voltooid.
CHKDSK controleert de bestandsgegevens (stap 4 van 5)...
341744 bestanden verwerkt. De controle van bestandsgegevens is voltooid.
Vrije ruimte controleren (stap 5 van 5)...
427097754 vrije clusters verwerkt. De controle op vrije schijfruimte is voltooid.
CHKDSK heeft vrije schijfruimte in de MFT-bitmap gevonden die als
toegewezen is gemarkeerd.
Fouten in de volumebitmap herstellen.
Het bestandssysteem is hersteld.


1953410047 kB totale schijfruimte.
244340860 kB in 282909 bestanden.
174596 kB in 54796 indexen.
0 kB in beschadigde sectoren.
503571 kB in gebruik door het systeem.
Het logboekbestand neemt 65536 kB in beslag.
1708391020 kB beschikbaar op schijf.


4096 bytes per cluster
488352511 clusters in totaal op schijf
427097755 clusters beschikbaar op schijf


Interne info:
00 37 05 00 32 27 05 00 ab ab 09 00 00 00 00 00 .7..2'..........
52 02 00 00 51 00 00 00 00 00 00 00 00 00 00 00 R...Q...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................


De schijfcontrole is voltooid.
Een ogenblik geduld. De computer wordt opnieuw opgestart.
 
Video test done: No Errors, temperature stabilized around 63 °C

My disk device: ST2000DM001-9YN164 ATA Device

I think the manufacturer is Seagate, so I downloaded their tool.
But when I use that tool at startup no disk were found. I only have one disk.
 
Last edited:
Then use the Seagate Seatools for Windows from the Seagate website: SeaTools for Windows | Seagate

As for the Dutch - I don't speak it at all. But luckily the Google translator is very familiar with it! :0)
Also, the reports are laid out the same in English as in Dutch - and since I'm very familiar with the English reports, I can usually make out what's in reports from other languages.

In this case there were some errors on the disk - mostly in the free space, but they still were errors.
Let's see what the Seagate test has to say.
 
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