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Windows 7 BSOD on my desktop!!!

A

Abhinav Goel

Honorable Member
Joined
Oct 29, 2012
Messages
8
hi, i am using windows7 32-bit and faced bsod problems. it happens suddenly and I don't have any idea to solve it,
I read tutorial threads here and attaching information produces with those tools... WP7 diag tool was not able to get hosts file dunno why.

Link Removed
 

Solution
usasma
Sorry for the delay in responding, but I was without power for 3 days due to Hurricane Sandy.

It's not unusual to have issues running the W-D DLG tool.
Please run the Seagate SeaTools test.
If that doesn't see the hard drive, then try the Hitachi Drive Fitness Test

You can also try the free HDTune from inside of Windows

You can also switch modes in your BIOS to see if it's affected by AHCI/SATA/IDE/Legacy settings.
Be sure to switch it back - if you forget, the system won't boot!
Sort by date Sort by votes
Both BSOD's report an error with the disk hardware.
IMMEDIATELY backup all your important files - if the disk dies it's not going to be easy to get them back.
Then try this free hard drive diagnostic: Link Removed - Invalid URL

If the disk passes the tests, then start with the rest of the stuff.....

SP1 isn't installed, please do the following:
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
Also, check out this troubleshooting link from Microsoft: Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2

I have had limited success in installing updates/Service Packs when using a "clean boot". I suspect that I'm just bypassing the problem - and that it can come back to bite me in the butt later on.
Click to expand...


There is a problem with your Quick Heal Technologies AntiVirus. Please:
- scan your system with a couple of these free scans to ensure that something hasn't snuck by your A/V: Link Removed - Invalid URL
- Download a free anti-virus: Link Removed - Invalid URL
- Un-install the Quick Heal A/V and install the free A/V
- Update the free A/V and perform a full scan of your system

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

mcdbus.sys Tue Feb 24 05:42:13 2009 (49A3CF05)
MagicISO SCSI Host Controller driver
Link Removed

nvlddmkm.sys Thu May 14 16:32:27 2009 (4A0C7FDB)
nVidia Video drivers
Link Removed



Analysis:
The following is for informational purposes only.
Code: 
[FONT=lucida console]**************************Sun Oct 28 09:21:31.543 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\102812-12979-01.dmp]
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
[B]Missing Windows 7 Service Pack 1[/B]
Built by: [B]7600[/B].16385.x86fre.win7_rtm.090713-1255
System Uptime:[B]0 days 5:47:00.589[/B]
BugCheck Code: [B]BugCheck 7A, {20, c000009d, 8697e774, 0}[/B]
Probably caused by :[B]memory_corruption ( nt!MiWriteComplete+22d )[/B]
BugCheck Info: [B]KERNEL_DATA_INPAGE_ERROR (7a)[/B]
Arguments: 
Arg1: 00000020, lock type that was held (value 1,2,3, or PTE address)
Arg2: c000009d, error status (normally i/o status code)
Arg3: 8697e774, current process (virtual address for lock type 3, or PTE)
Arg4: 00000000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000009d
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0x7a_c000009d_nt!MiWriteComplete+22d[/B]
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  BEH6110H.86A.0038.2012.0110.1653
  BIOS Release Date             01/10/2012
  Manufacturer                                                   
  Product Name                                                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct 17 14:37:34.580 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101812-13228-01.dmp]
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
[B]Missing Windows 7 Service Pack 1[/B]
Built by: [B]7600[/B].16385.x86fre.win7_rtm.090713-1255
System Uptime:[B]0 days 3:24:39.000[/B]
BugCheck Code: [B]BugCheck 7A, {c048e9b8, c000009d, 4aafa860, 91d37000}[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]memory_corruption[/B]
BugCheck Info: [B]KERNEL_DATA_INPAGE_ERROR (7a)[/B]
Arguments: 
Arg1: c048e9b8, lock type that was held (value 1,2,3, or PTE address)
Arg2: c000009d, error status (normally i/o status code)
Arg3: 4aafa860, current process (virtual address for lock type 3, or PTE)
Arg4: 91d37000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000009d
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME: [B]csrss.exe[/B]
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_LARGE_4096[/B]
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  BEH6110H.86A.0038.2012.0110.1653
  BIOS Release Date             01/10/2012
  Manufacturer                                                   
  Product Name                                                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[FONT=lucida console]**************************Sun Oct 28 09:21:31.543 2012 (UTC - 4:00)**************************
[B]mcdbus.sys                  Tue Feb 24 05:42:13 2009 (49A3CF05)[/B]
[B]nvlddmkm.sys                Thu May 14 16:32:27 2009 (4A0C7FDB)[/B]
amdxata.sys                 Tue May 19 13:57:35 2009 (4A12F30F)
intelppm.sys                Mon Jul 13 19:11:03 2009 (4A5BBF07)
HECI.sys                    Tue Oct 19 19:33:38 2010 (4CBE2AD2)
e1c6232.sys                 Tue Dec 21 04:29:28 2010 (4D107378)
RTKVHDA.sys                 Tue Jan 25 05:29:34 2011 (4D3EA60E)
wsnf.sys                    Sun Jul 24 06:28:55 2011 (4E2BF3E7)
ggc.sys                     Wed May  2 08:44:28 2012 (4FA12C2C)
catflt.sys                  Thu Jul 12 05:58:31 2012 (4FFE9FC7)
wstif.sys                   Wed Aug  1 04:06:26 2012 (5018E382)
emltdi.sys                  Wed Aug  1 08:46:10 2012 (50192512)
idmwfp.sys                  Thu Sep 27 04:07:10 2012 (5064092E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct 17 14:37:34.580 2012 (UTC - 4:00)**************************
idmwfp.sys                  Thu Jul  5 11:21:05 2012 (4FF5B0E1)
[/FONT]
Link Removed
Link Removed
Link Removed
Link Removed
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Link Removed - Invalid URL
Link Removed
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Upvote 0 Downvote
usasma said:
Both BSOD's report an error with the disk hardware.
IMMEDIATELY backup all your important files - if the disk dies it's not going to be easy to get them back.
Then try this free hard drive diagnostic: Link Removed - Invalid URL

If the disk passes the tests, then start with the rest of the stuff.....

SP1 isn't installed, please do the following:



There is a problem with your Quick Heal Technologies AntiVirus. Please:
- scan your system with a couple of these free scans to ensure that something hasn't snuck by your A/V: Link Removed - Invalid URL
- Download a free anti-virus: Link Removed - Invalid URL
- Un-install the Quick Heal A/V and install the free A/V
- Update the free A/V and perform a full scan of your system

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

mcdbus.sys Tue Feb 24 05:42:13 2009 (49A3CF05)
MagicISO SCSI Host Controller driver
Link Removed

nvlddmkm.sys Thu May 14 16:32:27 2009 (4A0C7FDB)
nVidia Video drivers
Link Removed



Analysis:
The following is for informational purposes only.
Code: 
[FONT=lucida console]**************************Sun Oct 28 09:21:31.543 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\102812-12979-01.dmp]
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
[B]Missing Windows 7 Service Pack 1[/B]
Built by: [B]7600[/B].16385.x86fre.win7_rtm.090713-1255
System Uptime:[B]0 days 5:47:00.589[/B]
BugCheck Code: [B]BugCheck 7A, {20, c000009d, 8697e774, 0}[/B]
Probably caused by :[B]memory_corruption ( nt!MiWriteComplete+22d )[/B]
BugCheck Info: [B]KERNEL_DATA_INPAGE_ERROR (7a)[/B]
Arguments: 
Arg1: 00000020, lock type that was held (value 1,2,3, or PTE address)
Arg2: c000009d, error status (normally i/o status code)
Arg3: 8697e774, current process (virtual address for lock type 3, or PTE)
Arg4: 00000000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000009d
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0x7a_c000009d_nt!MiWriteComplete+22d[/B]
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  BEH6110H.86A.0038.2012.0110.1653
  BIOS Release Date             01/10/2012
  Manufacturer                                                   
  Product Name                                                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct 17 14:37:34.580 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101812-13228-01.dmp]
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
[B]Missing Windows 7 Service Pack 1[/B]
Built by: [B]7600[/B].16385.x86fre.win7_rtm.090713-1255
System Uptime:[B]0 days 3:24:39.000[/B]
BugCheck Code: [B]BugCheck 7A, {c048e9b8, c000009d, 4aafa860, 91d37000}[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]memory_corruption[/B]
BugCheck Info: [B]KERNEL_DATA_INPAGE_ERROR (7a)[/B]
Arguments: 
Arg1: c048e9b8, lock type that was held (value 1,2,3, or PTE address)
Arg2: c000009d, error status (normally i/o status code)
Arg3: 4aafa860, current process (virtual address for lock type 3, or PTE)
Arg4: 91d37000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000009d
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME: [B]csrss.exe[/B]
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_LARGE_4096[/B]
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  BEH6110H.86A.0038.2012.0110.1653
  BIOS Release Date             01/10/2012
  Manufacturer                                                   
  Product Name                                                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[FONT=lucida console]**************************Sun Oct 28 09:21:31.543 2012 (UTC - 4:00)**************************
[B]mcdbus.sys                  Tue Feb 24 05:42:13 2009 (49A3CF05)[/B]
[B]nvlddmkm.sys                Thu May 14 16:32:27 2009 (4A0C7FDB)[/B]
amdxata.sys                 Tue May 19 13:57:35 2009 (4A12F30F)
intelppm.sys                Mon Jul 13 19:11:03 2009 (4A5BBF07)
HECI.sys                    Tue Oct 19 19:33:38 2010 (4CBE2AD2)
e1c6232.sys                 Tue Dec 21 04:29:28 2010 (4D107378)
RTKVHDA.sys                 Tue Jan 25 05:29:34 2011 (4D3EA60E)
wsnf.sys                    Sun Jul 24 06:28:55 2011 (4E2BF3E7)
ggc.sys                     Wed May  2 08:44:28 2012 (4FA12C2C)
catflt.sys                  Thu Jul 12 05:58:31 2012 (4FFE9FC7)
wstif.sys                   Wed Aug  1 04:06:26 2012 (5018E382)
emltdi.sys                  Wed Aug  1 08:46:10 2012 (50192512)
idmwfp.sys                  Thu Sep 27 04:07:10 2012 (5064092E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct 17 14:37:34.580 2012 (UTC - 4:00)**************************
idmwfp.sys                  Thu Jul  5 11:21:05 2012 (4FF5B0E1)
[/FONT]
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Click to expand...


When I tried to run WD diag tool it didn't detect my hdd says "NO DRIVE FOUND"
What should i do??
 

Upvote 0 Downvote
Sorry for the delay in responding, but I was without power for 3 days due to Hurricane Sandy.

It's not unusual to have issues running the W-D DLG tool.
Please run the Seagate SeaTools test.
If that doesn't see the hard drive, then try the Hitachi Drive Fitness Test

You can also try the free HDTune from inside of Windows

You can also switch modes in your BIOS to see if it's affected by AHCI/SATA/IDE/Legacy settings.
Be sure to switch it back - if you forget, the system won't boot!
 

Upvote 0 Downvote
Solution
Link RemovedLink Removed
usasma said:
Sorry for the delay in responding, but I was without power for 3 days due to Hurricane Sandy.

It's not unusual to have issues running the W-D DLG tool.
Please run the Seagate SeaTools test.
If that doesn't see the hard drive, then try the Hitachi Drive Fitness Test

You can also try the free HDTune from inside of Windows

You can also switch modes in your BIOS to see if it's affected by AHCI/SATA/IDE/Legacy settings.
Be sure to switch it back - if you forget, the system won't boot!
Click to expand...


Hope you are ok.. Good Luck :)
Thanks for the last suggestion(AHCI/SATA/IDE), So I tried again and got no errors this time

so I guess problem is not related to disk hardware!!
 

Last edited:
Upvote 0 Downvote
That's good to hear!
Now just continue on with the other suggestions that I made
If the BSOD's continue after completing the suggestions, please zip up and upload the contents of C:\Windows\Minidump with your next post.
 

Upvote 0 Downvote
usasma said:
That's good to hear!
Now just continue on with the other suggestions that I made
If the BSOD's continue after completing the suggestions, please zip up and upload the contents of C:\Windows\Minidump with your next post.
Click to expand...

Yesterday I moved to windows 8 :D
Damn Fast!!!
 

Upvote 0 Downvote
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