BSOD when installing graphics drivers

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Morgo81, Dec 11, 2013.

  1. Morgo81

    Morgo81 Member

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    Hi there.

    I'm having a major issue regarding my video card and the BSOD.

    I was experiencing issues with the video drivers and I was getting error warnings. So I decided to restart my PC and this is when I got my first BSOD nvlddmkm.sys error. After much searching on the internet I tried to find the best solution and troubleshoot as much as I could.

    These are the things that I have down so far to try and fix the issue.

    1. I have unseated the GTX and replaced it.
    2. booted into safe mode, uninstalled drivers[​IMG] and ran driver sweeper.
    3. rolled back to previous drivers (Nvidia)
    4. renamed the nvlddmkm.sys file to nvlddmkm.sys.old and expanded the nvlddmkm.sy from the C:/Nvidia folder

    I reseted my BIOS to default values, still nothing.

    2x6 pin power leads from PSU are correctly seated in Graphics card and 2 green lights indicate there is power getting to it and both fans are running.

    I'll tried the system restore and the problem still persists.

    Nothing has been altered in regards to overclocking, everything is stock value.

    I also have a old GTX 560 SE Card and i tried that in the Mobo and still no


    When I boot into safe mode and install the drivers the GTX is visible in my device manager folder, so I would assume that the card is working and this is indeed a driver issue. When I log onto the nvidia site the site will detech my graphics card.

    I finally carried out a full clean installation and installed the necessary drivers for my motherboard. Installed the latest nvidiva drivers, rebooted and I still get the BSOD.

    My specs are

    Asus P6X58D-E motherboard
    G7 780w PSU (this is a week old)
    8GB RAM
    INTEL i7 3.06
    ASUS GTX 660 TI (this is 2 weeks old)
    Windows 7 SP1

    As you can see I've done quite a lot to try and fix this issue and I'm now completely exasperated by it all. I hoping that some one has had the same issue as me and have successfully fixed this issue. I'm getting no luck from the nvidiva forums.

    I've uploaded as much information as possible and zipped it.
     

    Attached Files:

    #1 Morgo81, Dec 11, 2013
    Last edited: Dec 11, 2013
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Code:
    *******************************************************************************
    *                                                                            *
    *                        Bugcheck Analysis                                    *
    *                                                                            *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800a33e4e0, fffff880049d42b0, 0, 2}
    
    Unable to load image nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+1392b0 )
    
    Followup: MachineOwner
    
    Hi,
    all dmp files point to your graphic driver although there might be some other driver causing it to crash we'll just have to troubleshoot:

    nvlddmkm.sys Fri Mar 15 01:37:00 2013
    Please update your graphic drivers but first download the application found here: http://www.guru3d.com/files_details/display_driver_uninstaller_download.html to remove previous versions.
    Latest Nvidia release: 331.82 http://www.nvidia.co.uk/download/driverResults.aspx/70214/en-uk

    nusb3hub.sys Fri Apr 23 02:34:35 2010
    nusb3xhc.sys Fri Apr 23 02:34:36 2010: NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
    http://www.techpowerup.com/forums/threads/ver-3-0-2-5-firmware-update-to-nec-renesas-usb-3-0-controller-unloading-fix.130099/ Update both firmware and driver.

    RTKVHD64.sys Fri Jan 29 06:48:35 2010
    Please update your sound driver:
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

    I don't see any Network drivers attached? If your interested the latest version can be found here, second download up:
    http://www.marvell.com/support/downloads/search.do

    Download and install the latest chipset drivers by using Intels utility found here:
    https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Chipset+Software+Installation+Utility

    Ok here is just some 'cover all the bases' suggestions.

    Run a chkdsk. Right click on the computer icon and click properties, Tools and then check now. Please tick all boxes and click ok.

    Run a system file checker. Open an admin cmd prompt by right clicking on it and choosing to 'run as admin'. Type:
    sfc /scannow
    Press enter and await results.

    Run memtest86 as you just never know...
    http://www.memtest.org/

    Please post back with any new dmp files.
     

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