Windows 7 BSOD - when system is idle?

oo0tommyk0oo · Sep 10, 2011

Hello,

When i leave my system idle, after about 10 - 20min i get the beautiful BSOD. I have tried everything i know to fix the problem and have listed them below. The system never Blue screens when i am using the PC and i can run high spec games for hours with no problems.

Little edit... System also BSOD when watching Videos.... aslong as keyboard & Mouse not touched.

- OS reinstall
- Latest drivers off Asus Support - Except NVIDIA, as Asus are about 6months out of date, but i have tested with Asus driver and it still BSOD.
- Roled back after windows update
- RAM test - passed
- HD test - passed
- Chdsk
- Turned system sleep, hibernate & HD shutdown OFF
- Good old slap!

The only thing i cannot do is open her up as she is still under warranty. I did think that my HD could have been set as SLAVE, it has been in for a Motherboard repair recently and tech could have messed up. But wanted to see if there were any other suggestions before i send it off again.

Have attached a .txt with hardware info aswell as two .dmp files.

Thanks for any help

Tommy

One more update... quite often when it BSOD's the dump fails & sometimes when it restarts it says that there is no bootable device. If i reset works fine afterwards.

oo0tommyk0oo · Sep 10, 2011

Found it. Tune Up utilities - has always worked before, but has recently updated, hopefully they will fix it.

Thanks for all the help now i can idle again.....

kaos · Sep 10, 2011

Analysis

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa80096e2b30, fffffa80096e2e10, fffff8000358a300}

Probably caused by : hardware_disk

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa80096e2b30, Terminating object
Arg3: fffffa80096e2e10, Process image file name
Arg4: fffff8000358a300, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa80096e2b30

IMAGE_NAME:  hardware_disk

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_RECORD:  fffff880069e7b78 -- (.exr 0xfffff880069e7b78)
ExceptionAddress: 0000000077524e9f
   ExceptionCode: c0000006 (In-page I/O error)
  ExceptionFlags: 00000000
NumberParameters: 3
   Parameter[0]: 0000000000000000
   Parameter[1]: 000007fefd99d8a8
   Parameter[2]: 00000000c000009d
Inpage operation failed at 000007fefd99d8a8, due to I/O error 00000000c000009d

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p  referenced memory at 0x%p. The required data was not placed into memory  because of an I/O error status of 0x%x.

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced  memory at 0x%p. The required data was not placed into memory because of  an I/O error status of 0x%x.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  000007fefd99d8a8

EXCEPTION_PARAMETER3:  00000000c000009d

IO_ERROR: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED

EXCEPTION_STR:  0xc0000006_c000009d

FAULTING_IP: 
+23a
00000000`77524e9f ??              ???

BUGCHECK_STR:  0xF4_IOERR_C000009D

FOLLOWUP_IP: 
+67fd2faf016bda84
000007fe`fd99d8a8 ??              ???

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware_disk

STACK_COMMAND:  kb

FAILURE_BUCKET_ID:  X64_0xF4_IOERR_C000009D_IMAGE_hardware_disk

BUCKET_ID:  X64_0xF4_IOERR_C000009D_IMAGE_hardware_disk

Followup: MachineOwner
---------

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8009563b30, fffffa8009563e10, fffff800035d4300}

Probably caused by : csrss.exe

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8009563b30, Terminating object
Arg3: fffffa8009563e10, Process image file name
Arg4: fffff800035d4300, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa8009563b30

IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_RECORD:  fffff88002bc7b78 -- (.exr 0xfffff88002bc7b78)
ExceptionAddress: 00000000773457bd
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000001
   Parameter[1]: 0000000000880a28
Attempt to write to address 0000000000880a28

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000001

EXCEPTION_PARAMETER2:  0000000000880a28

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800035040e0
 0000000000880a28 

FOLLOWUP_IP: 
+67322faf01a3d8e4
00000000`773457bd ??              ???

FAULTING_IP: 
+67322faf01a3d8e4
00000000`773457bd ??              ???

FAILED_INSTRUCTION_ADDRESS: 
+67322faf01a3d8e4
00000000`773457bd ??              ???

BUGCHECK_STR:  0xF4_C0000005

STACK_TEXT:  
fffff880`02bc70f8 fffff800`03658c92 : 00000000`000000f4 00000000`00000003 fffffa80`09563b30 fffffa80`09563e10 : nt!KeBugCheckEx
fffff880`02bc7100 fffff800`03600df3 : ffffffff`ffffffff  fffffa80`09f45060 fffffa80`09563b30 fffffa80`09563b30 :  nt!PspCatchCriticalBreak+0x92
fffff880`02bc7140 fffff800`0358630c : ffffffff`ffffffff  00000000`00000001 fffffa80`09563b30 fffff6fb`00000008 : nt! ??  ::NNGAKEGL::`string'+0x17336
fffff880`02bc7190 fffff800`032cb813 : fffffa80`09563b30  fffff800`c0000005 ffffe835`3cf94f0e fffffa80`09f45060 :  nt!NtTerminateProcess+0x20c
fffff880`02bc7210 fffff800`032c7db0 : fffff800`03306c9c  fffff880`02bc7b78 fffff880`02bc78e0 fffff880`02bc7c20 :  nt!KiSystemServiceCopyEnd+0x13
fffff880`02bc73a8 fffff800`03306c9c : fffff880`02bc7b78  fffff880`02bc78e0 fffff880`02bc7c20 00000000`00881cb0 :  nt!KiServiceLinkage
fffff880`02bc73b0 fffff800`032cbc02 : fffff880`02bc7b78  00000000`00012114 fffff880`02bc7c20 00000000`00881788 :  nt!KiDispatchException+0x53b
fffff880`02bc7a40 fffff800`032ca77a : 00000000`00000001  00000000`00012114 00000000`0088f101 00000000`0088f650 :  nt!KiExceptionDispatch+0xc2
fffff880`02bc7c20 00000000`773457bd : 00000000`00000000  00000000`00000000 00000000`00000000 00000000`00000000 :  nt!KiPageFault+0x23a
00000000`00880a30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x773457bd


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe

Followup: MachineOwner
---------

DRIVERS

Code:

start             end                 module name
fffff800`00bce000 fffff800`00bd8000   kdcom    kdcom.dll    Sat Feb 05 12:21:45 2011 (4D4D40D9)
fffff800`03213000 fffff800`0325c000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff800`0325c000 fffff800`03838000   nt       ntkrnlmp.exe Thu Jun 23 03:51:48 2011 (4E02AA44)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`00ce0000 fffff880`00d24000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:29:10 2009 (4A5BDF66)
fffff880`00d24000 fffff880`00d38000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`00d38000 fffff880`00d96000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00d96000 fffff880`00df2000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`00e00000 fffff880`00e15000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00e15000 fffff880`00e1c000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00e1c000 fffff880`00e2c000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`00e2c000 fffff880`00e46000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00e6c000 fffff880`00f10000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00f10000 fffff880`00f1f000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00f1f000 fffff880`00f76000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`00f76000 fffff880`00f7f000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00f7f000 fffff880`00f89000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`00f89000 fffff880`00fbc000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00fbc000 fffff880`00fc9000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`00fc9000 fffff880`00fde000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00fde000 fffff880`00fe7000   compbatt compbatt.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00fe7000 fffff880`00ff3000   BATTC    BATTC.SYS    Tue Jul 14 00:31:01 2009 (4A5BC3B5)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`01093000 fffff880`0129d000   iaStor   iaStor.sys   Tue Jun 08 18:33:03 2010 (4C0E7ECF)
fffff880`0129d000 fffff880`012a6000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`012a6000 fffff880`012d0000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff880`012d0000 fffff880`012db000   msahci   msahci.sys   Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`012db000 fffff880`012e6000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`012e6000 fffff880`01332000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`01332000 fffff880`01346000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01346000 fffff880`01352040   PxHlpa64 PxHlpa64.sys Tue Oct 20 19:08:42 2009 (4ADDFCAA)
fffff880`01353000 fffff880`013b1000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`013b1000 fffff880`013fd000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`0140b000 fffff880`015ad000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:25 2011 (4D79996D)
fffff880`015ad000 fffff880`015c7000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`015c7000 fffff880`015d8000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`015d8000 fffff880`015e2000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01600000 fffff880`01608000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`01639000 fffff880`0172b000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`0172b000 fffff880`0178b000   NETIO    NETIO.SYS    Fri Apr 09 03:43:59 2010 (4BBE946F)
fffff880`0178b000 fffff880`017b6000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`017b6000 fffff880`01800000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff880`01802000 fffff880`019ff000   tcpip    tcpip.sys    Tue Jun 21 04:44:55 2011 (4E0013B7)
fffff880`01a00000 fffff880`01a89000   afd      afd.sys      Mon Apr 25 03:43:58 2011 (4DB4DFEE)
fffff880`01a89000 fffff880`01a9f000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`01a9f000 fffff880`01aba000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`01aba000 fffff880`01ace000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff880`01adf000 fffff880`01b19000   rdyboost rdyboost.sys Sat Jun 19 05:25:06 2010 (4C1C46A2)
fffff880`01b19000 fffff880`01b2b000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`01b2b000 fffff880`01b34000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`01b34000 fffff880`01b6e000   fvevol   fvevol.sys   Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`01b6e000 fffff880`01b84000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01b84000 fffff880`01bb4000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`01bc2000 fffff880`01bef000   nvhda64v nvhda64v.sys Tue May 10 10:41:18 2011 (4DC9083E)
fffff880`02000000 fffff880`02018000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`02018000 fffff880`0201f000   TurboB   TurboB.sys   Thu Aug 06 22:17:31 2009 (4A7B486B)
fffff880`0201f000 fffff880`02027000   ASMMAP64 ASMMAP64.sys Thu Jul 02 10:13:26 2009 (4A4C7A36)
fffff880`02027000 fffff880`02045000   bowser   bowser.sys   Wed Feb 23 05:15:06 2011 (4D6497DA)
fffff880`02045000 fffff880`0205d000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`0205d000 fffff880`0208a000   mrxsmb   mrxsmb.sys   Wed May 04 03:51:06 2011 (4DC0BF1A)
fffff880`0208a000 fffff880`020fb000   spsys    spsys.sys    Mon May 11 18:20:58 2009 (4A085E7A)
fffff880`02126000 fffff880`02129900   btwrchid btwrchid.sys Tue Jan 12 21:44:35 2010 (4B4CED43)
fffff880`0212a000 fffff880`02138000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`02138000 fffff880`0215b000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`0215b000 fffff880`0217c000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)
fffff880`0217c000 fffff880`02191000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`02191000 fffff880`021e4000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`021e4000 fffff880`021f7000   ndisuio  ndisuio.sys  Tue Jul 14 01:09:25 2009 (4A5BCCB5)
fffff880`03e00000 fffff880`03e45000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`03e45000 fffff880`0404f000   dump_iaStor dump_iaStor.sys Tue Jun 08 18:33:03 2010 (4C0E7ECF)
fffff880`0406a000 fffff880`040b0000   dtsoftbus01 dtsoftbus01.sys Fri Jun 17 08:38:37 2011 (4DFB047D)
fffff880`040b0000 fffff880`040da000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`040da000 fffff880`0410b000   MpFilter MpFilter.sys Wed Apr 06 21:07:29 2011 (4D9CC801)
fffff880`0410b000 fffff880`04114000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`04114000 fffff880`0411b000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`0411b000 fffff880`04129000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`04129000 fffff880`0414e000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`0414e000 fffff880`0415e000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`0415e000 fffff880`04167000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`04167000 fffff880`04170000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`04170000 fffff880`04179000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`04179000 fffff880`04184000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`04184000 fffff880`04195000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`04195000 fffff880`041b3000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`041b3000 fffff880`041c0000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`041c0000 fffff880`041c9000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`041c9000 fffff880`041ef000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`041ef000 fffff880`041fe000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`06e00000 fffff880`06e1a000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`06e1a000 fffff880`06e5d000   ks       ks.sys       Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`06e5d000 fffff880`06eb7000   usbhub   usbhub.sys   Fri Mar 25 03:23:22 2011 (4D8C0AAA)
fffff880`06ecb000 fffff880`06f1c000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`06f1c000 fffff880`06f28000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff880`06f28000 fffff880`06f33000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`06f33000 fffff880`06f42000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`06f42000 fffff880`06f60000   dfsc     dfsc.sys     Wed Apr 27 03:57:39 2011 (4DB78623)
fffff880`06f60000 fffff880`06f71000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`06f71000 fffff880`06f97000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`06f97000 fffff880`06fc6000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`06fc6000 fffff880`06fe7000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`06fe7000 fffff880`06ffc000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`07000000 fffff880`07056000   USBPORT  USBPORT.SYS  Fri Mar 25 03:23:03 2011 (4D8C0A97)
fffff880`07059000 fffff880`0714d000   dxgkrnl  dxgkrnl.sys  Wed Jan 26 04:22:56 2011 (4D3FA1A0)
fffff880`0714d000 fffff880`07193000   dxgmms1  dxgmms1.sys  Wed Jan 26 04:22:12 2011 (4D3FA174)
fffff880`07193000 fffff880`071b7000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`071b7000 fffff880`071c8000   HECIx64  HECIx64.sys  Thu Sep 17 20:54:16 2009 (4AB293E8)
fffff880`071c8000 fffff880`071d9000   usbehci  usbehci.sys  Fri Mar 25 03:22:57 2011 (4D8C0A91)
fffff880`071d9000 fffff880`071e8000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`071e8000 fffff880`071f7000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`071f7000 fffff880`071ff000   ATK64AMD ATK64AMD.sys Wed May 13 02:04:54 2009 (4A0A1CB6)
fffff880`07400000 fffff880`0741e000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0741e000 fffff880`0741ff00   USBD     USBD.SYS     Fri Mar 25 03:22:51 2011 (4D8C0A8B)
fffff880`07420000 fffff880`07424500   CmBatt   CmBatt.sys   Tue Jul 14 00:31:03 2009 (4A5BC3B7)
fffff880`07425000 fffff880`075ae000   athrx    athrx.sys    Wed Mar 03 00:45:21 2010 (4B8DB121)
fffff880`075ae000 fffff880`075bb000   vwifibus vwifibus.sys Tue Jul 14 01:07:21 2009 (4A5BCC39)
fffff880`075bb000 fffff880`075f4000   FLxHCIc  FLxHCIc.sys  Sat Oct 23 10:18:40 2010 (4CC2A870)
fffff880`075f4000 fffff880`075fc000   kbfiltr  kbfiltr.sys  Mon Jul 20 10:21:42 2009 (4A643726)
fffff880`075fc000 fffff880`075fd480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`08400000 fffff880`08423000   mrxsmb20 mrxsmb20.sys Wed May 04 03:51:05 2011 (4DC0BF19)
fffff880`08443000 fffff880`08480000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`08480000 fffff880`084a2000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`084a2000 fffff880`084a7200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`08504000 fffff880`08516100   xusb21   xusb21.sys   Thu Aug 13 23:10:17 2009 (4A848F49)
fffff880`08592000 fffff880`085e0000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:44:55 2011 (4E17C0A7)
fffff880`08600000 fffff880`0862ce00   S6000KNT S6000KNT.sys Mon Dec 28 01:43:23 2009 (4B380D3B)
fffff880`08636000 fffff880`0888d880   RTKVHD64 RTKVHD64.sys Tue Aug 17 10:05:43 2010 (4C6A50E7)
fffff880`0888e000 fffff880`0889c000   MBfilt64 MBfilt64.sys Fri Jul 31 04:40:32 2009 (4A7267B0)
fffff880`0889c000 fffff880`088b4000   FLxHCIh  FLxHCIh.sys  Sat Oct 23 10:18:49 2010 (4CC2A879)
fffff880`088b4000 fffff880`088b6d00   Asusgms  Asusgms.sys  Mon Jan 11 08:36:31 2010 (4B4AE30F)
fffff880`088b7000 fffff880`088c3000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`088c3000 fffff880`088d1000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`088d1000 fffff880`088ea000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`088ea000 fffff880`088f2080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`088f3000 fffff880`08900000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`08900000 fffff880`0890e000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`0890e000 fffff880`08921000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`089d5000 fffff880`089f2000   usbccgp  usbccgp.sys  Fri Mar 25 03:23:03 2011 (4D8C0A97)
fffff880`09c00000 fffff880`09ca6000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`09ca6000 fffff880`09cb1000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`09cb1000 fffff880`09cde000   srvnet   srvnet.sys   Fri Apr 29 04:12:35 2011 (4DBA2CA3)
fffff880`09ce9000 fffff880`09db1000   HTTP     HTTP.sys     Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`09db1000 fffff880`09dc3000   tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`0a25d000 fffff880`0a2c4000   srv2     srv2.sys     Fri Apr 29 04:12:51 2011 (4DBA2CB3)
fffff880`0a2c4000 fffff880`0a359000   srv      srv.sys      Fri Apr 29 04:13:05 2011 (4DBA2CC1)
fffff880`0a359000 fffff880`0a361000   TuneUpUtilitiesDriver64 TuneUpUtilitiesDriver64.sys Thu Sep 17 12:54:52 2009 (4AB2238C)
fffff880`0a361000 fffff880`0a379000   NisDrvWFP NisDrvWFP.sys Wed Apr 06 21:08:53 2011 (4D9CC855)
fffff880`0a379000 fffff880`0a3af000   fastfat  fastfat.SYS  Tue Jul 14 00:23:28 2009 (4A5BC1F0)
fffff880`10000000 fffff880`10052000   SynTP    SynTP.sys    Fri Mar 05 18:22:43 2010 (4B914BF3)
fffff880`10052000 fffff880`10068000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`10068000 fffff880`10078000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`10078000 fffff880`1008e000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`1008e000 fffff880`100b2000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`100b2000 fffff880`100be000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`100be000 fffff880`100d0000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`100d1000 fffff880`10d35000   nvlddmkm nvlddmkm.sys Wed Aug 03 10:08:32 2011 (4E391010)
fffff880`10d35000 fffff880`10d36180   nvBridge nvBridge.kmd Fri Aug 06 19:08:53 2010 (4C5C4FB5)
fffff880`10d37000 fffff880`10d88000   RtsPStor RtsPStor.sys Mon Jul 26 04:27:20 2010 (4C4D0098)
fffff880`10d88000 fffff880`10ddb000   Rt64win7 Rt64win7.sys Mon May 31 04:46:43 2010 (4C033123)
fffff880`10ddb000 fffff880`10df6000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff960`000a0000 fffff960`003b2000   win32k   win32k.sys   Sat Jun 11 03:56:14 2011 (4DF2D94E)
fffff960`00410000 fffff960`0041a000   TSDDD    TSDDD.dll    Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff960`007d0000 fffff960`007f7000   cdd      cdd.dll      unavailable (00000000)

Unloaded modules:
fffff880`084d4000 fffff880`084e4000   BthEnum.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00010000
fffff880`08949000 fffff880`089d5000   bthport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0008C000
fffff880`08931000 fffff880`08949000   BTHUSB.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
fffff880`08921000 fffff880`08931000   btusbflt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00010000
fffff880`084a8000 fffff880`084d4000   rfcomm.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002C000
fffff880`084e4000 fffff880`08504000   bthpan.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00020000
fffff880`02094000 fffff880`0211a000   btwaudio.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00086000
fffff880`08517000 fffff880`08592000   btwavdt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0007B000
fffff880`0211a000 fffff880`02126000   btwl2cap.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`01bb4000 fffff880`01bc2000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`03e4d000 fffff880`04057000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0020A000
fffff880`04057000 fffff880`0406a000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Hi and welcome

run from command prompt chkdsk /r
and
sfc /scannow

ensure all microsoft updates and service packs are installed too

i would uipdate the graphics driver though

ensure you have updated your bios too.

oo0tommyk0oo · Sep 10, 2011

Hi,

Thanks for the quick reply,

Ran both chkdsk /r and sfc /scannow, both came back clean. windows update added service pack 1 (thought that was already on) and gcard driver is fully upto date. Bios is also latest version. BSOD has not appeard yet, will give it a few more hours of testing.. fingers crossed!

Cheers!

kaos · Sep 10, 2011

good luck

Elmer · Sep 10, 2011

Some obvious drivers you should be aware of that should be updated:

Rt64win7.sys Mon May 31 04:46:43 2010 Link Removed

RTKVHD64.sys Tue Aug 17 10:05:43 2010 Link Removed

ATK64AMD.sys Wed May 13 02:04:54 2009 Link Removed
ASMMAP64.sys Thu Jul 02 10:13:26 2009 As above (Both these pre-date Windows 7)

oo0tommyk0oo · Sep 10, 2011

Ok well windows finally finished updating, and have double checked drivers. However i could not find any updates to the three called out above.

The BSOD happend again whilst idle for 4 minutes this time. Does anyome know a process that runs after 3-4min whilst idle, that could be causing this?

Thanks for any help

Tommy

kaos · Sep 10, 2011

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa80096ccb30, Terminating object
Arg3: fffffa80096cce10, Process image file name
Arg4: fffff800035848b0, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa80096ccb30

IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR:  0xF4_C0000005

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`06de70e8 fffff800`0360b5e2 : 00000000`000000f4 00000000`00000003 fffffa80`096ccb30 fffffa80`096cce10 : nt!KeBugCheckEx
fffff880`06de70f0 fffff800`035b899b : ffffffff`ffffffff fffffa80`08f96870 fffffa80`096ccb30 fffffa80`096ccb30 : nt!PspCatchCriticalBreak+0x92
fffff880`06de7130 fffff800`03538448 : ffffffff`ffffffff 00000000`00000001 fffffa80`096ccb30 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6
fffff880`06de7180 fffff800`0327fed3 : fffffa80`096ccb30 fffff800`c0000005 fffffa80`08f96870 00000000`00ae0410 : nt!NtTerminateProcess+0xf4
fffff880`06de7200 fffff800`0327c470 : fffff800`032cc67f fffff880`06de7b78 fffff880`06de78d0 fffff880`06de7c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`06de7398 fffff800`032cc67f : fffff880`06de7b78 fffff880`06de78d0 fffff880`06de7c20 00000000`00ae1c50 : nt!KiServiceLinkage
fffff880`06de73a0 fffff800`032802c2 : fffff880`06de7b78 00000000`00012194 fffff880`06de7c20 00000000`00ae1728 : nt! ?? ::FNODOBFM::`string'+0x49874
fffff880`06de7a40 fffff800`0327ee3a : 00000000`00000001 00000000`00ae09c8 00000000`00ae2301 00000000`00012194 : nt!KiExceptionDispatch+0xc2
fffff880`06de7c20 00000000`77878e3d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00ae09d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77878e3d


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe

Followup: MachineOwner
---------

Do you have any virutal drives i.e daemon tools etc?

oo0tommyk0oo · Sep 10, 2011

Yes, deamon tools runs one virtual drive, I hope it is not this. Will unistall and test now.

Thanks for advice.

kaos · Sep 10, 2011

please uninstsall daemon tools, then remove a driver SPTD.sys

Link Removed due to 404 Error

then we can do a clean boot

start>in the search box type msconfig > click on services, TICK the hide microsoft services > then disable all , click ok and reboot

test away

for a virutal drive you can use CloneDrive, This doesnt use the SPTD.sys driver which is well known for BSODS

oo0tommyk0oo · Sep 10, 2011

I unistalled Deamon and removed the SPTD.sys. I then restarted and the BSOD still happened after 5min.

I then ran msconfig and turned off all non windows services, restarted and have been idle for 40min... with no BSOD...

So the problem is one of the 14 non windows services... I guess i will just have to go through testing one by one?

Thanks for all the help.

Tommy

oo0tommyk0oo · Sep 10, 2011

Found it. Tune Up utilities - has always worked before, but has recently updated, hopefully they will fix it.

Thanks for all the help now i can idle again.....

kaos · Sep 11, 2011

No BSOD?

Tune up was in my list to remove but not a priority, do the well known things first

good luck

Windows 7 BSOD - when system is idle?

oo0tommyk0oo

New Member

Attachments

oo0tommyk0oo

kaos

Senior Member

oo0tommyk0oo

New Member

kaos

Senior Member

Elmer

Extraordinary Member

oo0tommyk0oo

New Member

Attachments

kaos

Senior Member

oo0tommyk0oo

New Member

kaos

Senior Member

oo0tommyk0oo

New Member

oo0tommyk0oo

New Member

kaos

Senior Member