Com Port help needed

Discussion in 'Windows XP Help and Support' started by lotec, Aug 28, 2015.

  1. lotec

    lotec Member

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    Hello,
    I just added a 3-D scanner to my computer and I get an error message as follows: "Com 1 not ready. Please verify that the port is valid or is not in use by another application."
    I am in fear that Com 1 is my Printer, and I do not want to disconnect it. I know that two devices cannot share a common port. If someone here can give me a step by step with regards to how to solve this issue, I would appreciate it. I know it is done in Device Manager, but I do not know how it is accomplished.
    Thank you,
    Lotec
     
  2. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

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    Depends on how your drivers is trying to connect. If it is limited to running on com1 then it might be easiest to uninstall your printer, install the scanner which should be able then to use com1 and then reinstall your printer which should assign another com port (which is what the scanner should be doing).
     
  3. lotec

    lotec Member

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    Thank you for your response!
     

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