Windows 10 computer has no sound

what15 · Dec 15, 2015

My computer cant make no sound it reproduce music and vídeos but without áudio,the green áudio meter on the mixer goes up but no sound is played,my áudio devices are the following AMD High defintion áudio device and IDT High definition áudio codec and both of them are connected according to HP support assistant,i already checked the manager on sound,video and games controller and everything seems okay no exclamation marks,red symbols and the according to the pc every driver is up to date,i dont know how to solve this,i would greatly appreciate a helping hand on the matter.

MikeHawthorne · Dec 15, 2015

Hi

Try this.

Open Device Manager.

Find your audio device in the Sound, video and game controllers tab.

Right Click on it and select Uninstall, select the Delete all software for this device check box and click OK.

Reboot your computer.
Windows will reinstall and reconfigure the device and find the drivers for it.

There's a good chance that this will fix the problem.

You may need to do this with both the "IDT High definition áudio codec" and the "AMD High defintion áudio device".

I'd do them one at a time as apposed to doing them both at the same time.

Mike

Neemobeer · Dec 17, 2015

Try installing the audio driver from HP's website

MikeHawthorne · Dec 19, 2015

Hi

As a last resort...

I had a lot of issues with my Sound Blaster card in Windows 10.
Nothing I found would fix it, so I switched to my on board sound.

I don't really hear any difference in the sound, it sound basically the same, and my problems all went away.

A picture of your sound control panel might be helpful in figuring out what your options are.

Link Removed

Here you can see my options for both the Sound Blaster card and the Realtek On Board options.
While it always shows that the Sound Blaster is "Ready" it doesn't work when I plug in the speakers and try it.

Mike

Windows 10 computer has no sound

what15

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MikeHawthorne

Neemobeer

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