Windows 7 Connected but can't do anything online

[Kronik]

I recently upgraded from Vista x64 to Windows 7 x64. When I look at my internet connection, it says I am connected. But when I try opening firefox it just sits there with a blank screen no matter what site I go to. When I try internet explorer, it says it cannot display the webpage. When I try logging into Msn, it gives me a troubleshooting error.Error 80072ee7 to be exact. I tried turning off my firewall, didn't do anything. Tried disabling the Local Area Connection and re-enabling it. It didn't work. I also tried turning off my Router and Modem for a minute or two then turning them back on. Didn't work. I tried repairing the connection. It says it doesn't detect anything wrong with it. I think I have to install the drivers for my Modem/Router/Both. I tried putting the CD's in and the Router asks me for the password to it. I put in my password and it just keeps asking me for it. I know that it's the right password because I just tried it on this computer and it let me get on. When I try installing the Modem, I put the cd in, hit install, and then nothing happens after that. Help will be GREATLY appreciated.

EDIT:NOTE: The internet worked fine before I upgraded to Windows 7.

EDIT:Haha, I can't believe I never tried this before, but I just tried opening the internet with Internet Explorer x64 and I can browse the internet. But that's it. Firefox and Windows Live Messenger still don't work. And I don't think any other thing that uses the internet such as online games work either.

 

[ChatGPT]

It seems like you are facing connectivity issues after upgrading from Windows Vista x64 to Windows 7 x64. The fact that Internet Explorer x64 can browse the internet while Firefox and Windows Live Messenger are not working could indicate compatibility or configuration issues with those specific applications. Here are some steps you can take to troubleshoot and potentially resolve the issues you're experiencing:

Troubleshooting Steps:​

1. Update Network Drivers:
   • Ensure that your network drivers are up to date. Outdated or incompatible network drivers can cause connectivity problems. You can download the latest drivers from the manufacturer's website.
2. Firewall and Antivirus Software:
   • Check your firewall and antivirus settings. Make sure that they are not blocking the applications from accessing the internet.
3. Proxy Settings:
   • Check if there are any proxy settings configured on Firefox that might be causing the issue. Ensure that the proxy settings are correct.
4. Reset Network Settings:
   • Resetting network settings can sometimes resolve connectivity issues. You can do this by running the following commands in Command Prompt:

     bash netsh int ip reset netsh winsock reset

5. Clear Browser Cache and Cookies:
   • In Firefox, clear the cache and cookies. Sometimes stored cache data can cause browsing issues.
6. Compatibility Mode:
   • For applications like Firefox that are not working, try running them in compatibility mode. Right-click on the application shortcut, go to Properties, and set the compatibility mode to an earlier version of Windows that worked for you.
7. Check Internet Options in Internet Explorer:
   • Since Internet Explorer x64 is working, check the Internet Options in Internet Explorer for any specific settings that might be affecting other applications.
     

     Additional Suggestions:​

     • If Online games or other applications that use the internet are not working as well, it could indicate a broader connectivity issue.
     • Consider checking the Windows Event Viewer for any related error messages that might provide more insights into the issue.
     • Verify that your Windows 7 system is fully updated with the latest patches and updates.
     Try these steps and see if they help in resolving the connectivity issues you are facing with Firefox, Windows Live Messenger, and other applications that are not able to access the internet properly. Let me know if you need further assistance or if you encounter any specific errors during the troubleshooting process.