Dvd Rw Drive (E) Not Working Properly

R

rejlocal22

New Member
Joined
Apr 10, 2021
Messages
27
Hello,
This drive is giving me poor performance. When I insert a blank disc to make a copy of some music, I can hear the music being skipped and the drive also makes a sound that sounds like it's not inserted correctly. But after checking, it looks ok. So I think I may need a new drive. I tried HP PC HARDWARE DIAGNOSTICS and it states everything is ok. So before I take my laptop in for repair, what else can I try?
 
Solution
R
Ok, It's fixed. As usual I always looked at the hardest fix's. After trying some troubleshooting to no avail, I decided maybe the optical eye needed cleaning and I found that was the problem. So I placed a cleaning disc into the drive and that fixed it.
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Ok, It's fixed. As usual I always looked at the hardest fix's. After trying some troubleshooting to no avail, I decided maybe the optical eye needed cleaning and I found that was the problem. So I placed a cleaning disc into the drive and that fixed it.
 
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