Windows 10 "Group Administrator" ???

[Rich73Kelly]

I recently uninstalled Google Chrome due to getting a "Trojan" or two while searching for a "File managing" program today. This "Trojan" would pop up after having Chrome open for a few minutes stating I had to call a number (1 844 501-5384) to talk to a Microsoft representative to resolve the "Privacy issues". It took using Control Alt Delete to be able to restart. Otherwise, Chrome wasn't closing. I use Windows Defender for AV. I first scanned Chrome and it found nothing, I then did the "Windows Defender Offline scan" and again found nothing. At this point, I went into "Apps and Features" and uninstalled everything with todays date on it, to include a program at the bottom in some type of Asian characters. After that, I did a "Full scan", which found the two different Trojans, which I removed after quarrentine. I then tried downloading and reinstalling Chrome. While doing the install, some .eu file briefly came up and disappeared. Then I got a pop up which stated something to the effect that a group administrator has blocked permission to install this program. I am willing to try the install again to get the exact notice.
There is no "Group Administrator" for this machine. It is a Dell Optiplex 3010 Windows 7 machine I bought from a local Computer Consultant who bought a pallet of them from a local Technical College, upgraded them to Windows 10 and resold them. I AM the Administrator! I had no problem installing Chrome when I first bought it nearly a year ago.
I will provide any other information that may be helpful to try and remove this "Group Administrator" block. Dang computers !!!

 

[Rich73Kelly]

Alright done ... I went to "import bookmarks from other browsers" and then, "Import from IE" (Command phrasing may not be exact) as all of my Favorites from day one from my XP machine were in previous versions of IE. The only two that imported were the two Russian links. So, I immediately deleted the import folder. I will have to either start from scratch again or find some other means of getting them. I still have the XP machine so, maybe there is still a way to get them.
Again, thanks for your time and support helping me get this issue resolved. That is all appreciated.

 

[WindowsPro]

In your case, being struck with trojans WHILE LOGGED ON WITH ADMIN-RIGHTS I would suggest that you reinstall your Windows (the Product code is saved in your BIOS, and in your Microsoftaccount) That is the only way you may remove all the bits and pieces of all your malware…. And please reinstall your computer in a PROFESSIONAL MANNER.

When that is done, i would suggest that you buy a PRO-grade malware protection like: sophos home its only €37 and you may protect up to 10 different computers (windows or mac), With both these steps you should be able to use your computer in a safe way..

 

[Talha Khan]

You could delete your sync'd data here
Account settings: Your browser is not supported.

Then clean up your local bookmarks, extensions and search settings at a minimum then logout and back into chrome and it should resync your local chrome data to the cloud again and you should have clean data at that point

Worked For me, Thanks.