High ram usage/no windows update

Discussion in 'Windows 7 Help and Support' started by cujo676, Dec 23, 2015.

  1. cujo676

    cujo676 New Member

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    I am having very high ram usage and unable to download any windows updates. I checked the processes and
    svchost.EXE is running at over 1,400,000k when I check the services running under it they are:
    ProfSvc
    MMCSS
    LanmanServer
    iphlpsvc
    gpsvc
    Bits
    AeLookupSvc

    This has been going on for a very long time like a couple months I have tried reinstalling windows recently and still no fix. I can stop the service through the services.msc and change background intelligent and windows update and I will get my ram back but when I restart the services the problem comes back and I cannot update windows. any ideas how to fix?
     
    #1 cujo676, Dec 23, 2015
    Last edited: Dec 24, 2015
  2. ussnorway

    ussnorway Windows Forum Team
    Staff Member Premium Supporter

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    This is the windows background downloader so I would first assume your system is downloading windows 10 for you... have you got gwx.exe?
     

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