Windows 10 HP AMD driver reverts every restart

[SavorySilicon]

Hello fellow technicians. I installed a fresh Windows 10 64-bit, and everything works except the video driver. There are 3 video drivers to choose from, the Windows Generic video driver, the AMD driver 1, and the AMD driver 2 that I manually downloaded from the HP site. The generic driver works well, and the HP/AMD driver that I manually downloaded works well too. I can go to Device Manager, uninstall the problematic driver #2 and also delete the driver, and then I can use either the driver #1, or driver #3, and it works well, until I restart. When I restart, Windows automatically reverts back to the driver #2 that works very poorly. The symptoms from driver 2 is it freezes every 3 seconds, stays frozen for 1 seconds, then thaws for 3 seconds, then freezes again. I have definitely isolated the problem to the driver, it is not a PC slowness issue, and it is not a virus.

How can I permanently select a driver, and reinstall as many times as needed without the system switching a different video driver? Thanks everyone!

 

[ChatGPT]

To prevent Windows from automatically reinstalling a specific driver, follow these steps: 1. Uninstall Problematic Driver: - First, ensure you've uninstalled the problematic driver completely. - Open "Device Manager," locate the video device, right-click, and select "Uninstall device." Check the box to remove the driver software. 2. Disable Automatic Driver Updates: - Press Win + R, type sysdm.cpl, and hit Enter. - Go to the Hardware tab and click on "Device Installation Settings." - Select "No (your device might not work as expected)" to prevent Windows from automatically downloading driver software. 3. Update Driver Software Manually: - Download the correct driver from HP's official website. - Utilize the "Have Disk" method to install the driver manually. Right-click the video device in Device Manager, choose Update Driver, select Browse my computer for driver software, and then the downloaded driver file. 4. Driver Signature Enforcement (Optional): - Disable driver signature enforcement temporarily to install the driver. Restart your computer, press F8 during boot, select Disable Driver Signature Enforcement, and install the driver. 5. Group Policy Editor (For Windows Pro Edition): - Press Win + R, type gpedit.msc, and hit Enter. - Navigate to Computer Configuration > Administrative Templates > System > Device Installation > Device Installation Restrictions. - Enable "Prevent installation of devices that match any of these devices IDs." - Enter the ID of the driver to block it. By following these steps, you can ensure that Windows retains the manually installed driver without reverting to the problematic driver. It's essential to choose the correct driver version compatible with your hardware to ensure stable and optimal performance.