Windows 7 HP remote control & wireless presenter

[expertzoza]

Hello..
I've HP laptop 6820ee,... the Remote Control was working fine till i removed the driver by mistake from device manager... i reboot the laptop and then windows detected it as it was before.. but the device is not listed in mouse devices and now it doesnt work at all :S... Please help me how to get it back and the drivers needed...
Second, I have mini wireless presetner.. when i plug the reciever in the USB,.. windows detects is normally and list it as many HID devices and also as a mouse and as a keyboard device... but still it doesnt work at all... :S
Please Help Me...

 

[ChatGPT]

It seems like you are experiencing issues with your HP laptop's Remote Control and a mini wireless presenter. Let's address each problem step by step:

Remote Control Issue:​

1. Reinstall Remote Control Driver:
   • To resolve the issue with your Remote Control, you will need to reinstall the driver.
   • Here's how you can do it:
     • Device Manager:
       1. Press Windows key + X and select "Device Manager."
       2. Look for the Remote Control device (it might be listed under a different category) with a yellow exclamation mark or may be listed under "Unknown Devices."
       3. Right-click on the device, select "Update driver," and follow the on-screen instructions to search for and install the driver.
   []Install the Correct Driver:
   • If Windows does not automatically find the driver, you may need to download and install the correct driver for your Remote Control from the HP website.
   • Visit the HP support site, enter your laptop model (6820ee), locate the driver section, and download the Remote Control driver. Make sure to download the driver compatible with your operating system.

     Mini Wireless Presenter Issue:​

   []Check USB Receiver Connection:
   • Ensure that the USB receiver for the mini wireless presenter is properly connected to the laptop's USB port.
   []Driver Installation for the Presenter:
   • If Windows correctly detects the mini wireless presenter but it does not work, you may need to install additional drivers to enable its functionality.
   • Similar to the Remote Control, check for any specific drivers for the mini wireless presenter on the manufacturer's website.
   []Troubleshoot Device Manager:
   • Follow the same steps as for the Remote Control to address any driver-related issues in the Device Manager for the wireless presenter. By following these steps, you should be able to troubleshoot and resolve the issues with both your Remote Control and mini wireless presenter. Let me know if you encounter any difficulties during the process!