PowerHotmail
New Member
- Joined
- Jul 9, 2014
- Messages
- 29
What help do you need. Those are apparently 2 different keys.
If you format the drive, Office will be gone. You will need to have the install disk in order to re-install. Whether the Product keys are valid or not is a separate matter. Since you stated that Office was pre-installed by the refurbisher, my guess is that you don't have the install disk.
In both cases, provided that both the Windows and Office installs are legal you should be able to reinstall using the keys you have recovered. If your are confident that the keys are legal then you may go ahead. The danger is that either (or both) may be illegal in which case your reinstall is likely to fail.
Legality can be checked with Microsoft.
1. If you have Windows with product key, installation should not be a problem.
2. If you have Office with product key, installation should not be a problem.
It's a bit unclear if you have the installation disks. The installation disks may be on your hard disk, on a separate partition - them you can find via manufacturer's commands, given in the manual and their homepage. That will be a separate task.
The sure way to proceed would be to get your computer to the seller, tell about it all, and have it fixed. They probably won't charge very much. Price competition is hard, price shouldn't be. And, something possibly illegal in your computer won't get you to jail - they won't even confiscate your computer, so there's no worry. The blackest, we all make mistakes and errors.
Hi,
You can see if your key will work by trying to download Office from here:
Link Removed
You will have to re-install Office when reformat your machine. Do you need to uninstall it first? No not really just go ahead with the reformat.
One thing you could try is downloading this 60 day trial and see if it can be upgraded to a normal version using your keys? I'm not sure if this is even possible but maybe it might work?
Link Removed
Another thing you could do is if you end up losing the ability to use Office there is a freeware equivalent called 'Open Office' which has pretty much everything Office has and is compatible:
https://www.openoffice.org/
The Thing I Have Is
Microsoft Office 2007 Enterprise
And It Is Not Even On The Office Shop
I Used This Product Called
Magical Jelly Bean Finder Keyfinder
It Displays The Product ID
And The CD Key
My CD Key Doesnt Work Niether Does The Product ID
Btw We Bought Two Computers From The Refurbisher And They Have Different Product ID`s But Same CD Key
See if they'll give you the installation disks which will mean you'll be able to install it yourself.
We Might Take It To The Shop To Fix.
They Gave Us A Three Month Guarantee.
I Think We Bought The Desktop Like In May.
So It Should Be Valid Until August (Please Let It be Valid)
I`ll Tell Them To Format And Put The Stuff Back In Like
Windows 7 Ultimate 32 Bit
And Microsoft Office
I rather fancy the retailer is living "on the edge" with his keys and licences. If you can get them to give you a clean install to solve your problems under their warranty