Just installed windows 7, can't connect to the internet.

#1
I just installed windows 7, but for some reason i can't connect to any internet through wireless, and lan cable does not work either, i am not sure what is wrong, but i hope someone can help me, i made two posts beacuse i did not know what section i should make this question in.

I found that i am missing these drivers http://i.imgur.com/e5yHArx.png
 


Attachments

Last edited:

bassfisher6522

Essential Member
#2
Not a good decision to make a double post as it really frowned upon.
 


bassfisher6522

Essential Member
#4
An admin/mod will move it.....np.
 


Trouble

Noob Whisperer
#5
Give this driver from here a try for your wired ethernet controller http://www.realtek.com.tw/downloads...d=5&Level=5&Conn=4&DownTypeID=3&GetDown=false
Win7 and WinServer 2008 R2 Driver7.0802014/3/24899k

This one will likely work for your wireless https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/23712/eng/Wireless_17.0.0_s64.exe&lang=eng&Dwnldid=23712&DownloadType=Software Applications&OSFullname=Windows 7 (64-bit)*

As a matter of fact you may want to try just using the Intel Utility to scan your system once you get your wired network working use this link
https://downloadcenter.intel.com/Default.aspx?lang=eng
 


#6
Give this driver from here a try for your wired ethernet controller http://www.realtek.com.tw/downloads...d=5&Level=5&Conn=4&DownTypeID=3&GetDown=false
Win7 and WinServer 2008 R2 Driver7.0802014/3/24899k

This one will likely work for your wireless https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/23712/eng/Wireless_17.0.0_s64.exe&lang=eng&Dwnldid=23712&DownloadType=Software Applications&OSFullname=Windows 7 (64-bit)*

As a matter of fact you may want to try just using the Intel Utility to scan your system once you get your wired network working use this link
https://downloadcenter.intel.com/Default.aspx?lang=eng
thanks a lot!
 


Trouble

Noob Whisperer
#7
Please reserve your thanks until you determine if "my best guess" actually works.
 


#8
Please reserve your thanks until you determine if "my best guess" actually works.
The ethernet one worked, i already got wireless installed. Thanks it worked.
 


Trouble

Noob Whisperer
#9
You're welcome. Glad to hear you have it sorted.
 


#11
If you would give your make and exact model number of your PC/laptop, the search for your drivers would be a whole lot easier for us.
 


Trouble

Noob Whisperer
#12
Did you use the Intel utility to scan your system and see if it finds anything? Intel Driver update utility https://downloadcenter.intel.com/Default.aspx?lang=eng
Looks like you need the intel chip set driver Intel 8 Series Chipset Family and the Intel USB drivers, Intel HD Graphics 4600, NVIDIA GeForce GTX 860M, a Realtek Card Reader Driver
 


Last edited:
#13
Did you use the Intel utility to scan your system and see if it finds anything? Intel Driver update utility https://downloadcenter.intel.com/Default.aspx?lang=eng
Looks like you need the intel chip set driver Intel 8 Series Chipset Family and the Intel USB drivers, Intel HD Graphics 4600, NVIDIA GeForce GTX 860M, a Realtek Card Reader Driver
it does not detect the last drivers
 


Trouble

Noob Whisperer
#14
What are you calling "the last drivers".
Go to device manager, right click a problem device and choose properties and select the Details tab
Change the drop down to hardware IDs
Right click the value box and choose select all right click again and chose copy.
Paste the results into your next post.
 


#15
What are you calling "the last drivers".
Go to device manager, right click a problem device and choose properties and select the Details tab
Change the drop down to hardware IDs
Right click the value box and choose select all right click again and chose copy.
Paste the results into your next post.
I got every driver now, only one last i can't find named "USB Controller (universal serial bus)"
 


Trouble

Noob Whisperer
#16
Please perform the steps I posted above and you quoted in your post.
 


#17
Please perform the steps I posted above and you quoted in your post.
PCI\VEN_8086&DEV_8C31&SUBSYS_35011558&REV_05
PCI\VEN_8086&DEV_8C31&SUBSYS_35011558
PCI\VEN_8086&DEV_8C31&CC_0C0330
PCI\VEN_8086&DEV_8C31&CC_0C03
 


#19
You are a hero thanks a lot for your help, i might have installed unneccesary drivers, is there a way for you to see them, and tell me what i should remove?
 


Trouble

Noob Whisperer
#20
I don't suspect that I could be of much help
1. Because there is no way for me to know comprehensively what your system may need end to end.
2. A language barrier I've already ran into attempting to read some of the files you uploaded.
You can run msinfo32 and take a look at your system drivers (paying specific attention to their respective status as to whether or not they are actually loading or not chance are unnecessary drivers are not) and loaded modules.
Between the two you should be able to see what's there.
Personally, unless I was experiencing some problem issues, I don't think I'd worry too much for now.
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.