Keyboard not functioning in browsers

Discussion in 'Windows 8 Help and Support' started by tej, Jul 12, 2014.

  1. tej

    tej New Member

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    1. Keys do not work in Any of the Internet Browsers. Even the on-screen keyboard does not help.
    2. Every time I double click a file, A pop-up "Do you want xyz to make changes to the computer ?" is welcoming me!
    3, I click on any of the icons in the task-bar and a new window is opening. For example, If I click on the firefox icon pinned at the bottom, Every instance I click it, a new window is opening
    4. I am not able to open a folder by double click. I can only open it by right click and then Open
    5. None of the keys and keyboard shorcuts seem to work. But that is not the problem with keyboard because, I am able to type words in Wordpad and Notepad
    I formatted my Windows 8 twice and still these problems are there.
    Even if I restart it, things work fine for 5 min and then the problem would be back.

    Can you please suggest me a solution / fix for this ? Please, that would be of great help. This is eating up the whole of my time.
     
  2. kemical

    kemical Windows Forum Admin
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    Can you post a little more information about your machine? Please post the make, model and if your using any security scans like Malwarebytes:
    https://www.malwarebytes.org/
     
  3. tej

    tej New Member

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    Hi
    I am using Dell Inspiron 15R N 5010
    500 GB HD
    3 GB Ram
    Windows 8.1 installed very recently . It worked fine for 3 days and this problem started
    Right now, I am not using any security scans.
    Installed trial version of kaspersky yesterday, but that did not help. Formatted and the system is very new now
     
  4. kemical

    kemical Windows Forum Admin
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  5. tej

    tej New Member

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    Hi kemical
    I have run the test and my system is compatible
    Defender is turned on and that is of little use
    I think the issue is similar to Control or Shift keys being pressed automatically
    CAN You suggest me a solution
     
  6. kemical

    kemical Windows Forum Admin
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    Before we can give a solution we really need to find out what's causing the issues.

    It does sound odd your machine suddenly having these issues after 3 days of working perfectly.. Can you remember if you added anything new either hardware or software? Perhaps something plugged into the USB ports?

    When you installed Windows 8.1 did you update the drivers and Bios (if an update was available)? If not try updating them now:
    http://www.dell.com/support/home/uk/en/ukdhs1/Products/?IsTag=False&Selection=inspiron-15-intel-n5010&ProductCode=inspiron-15-intel-n5010&ProductName=Inspiron%252015%2520Intel%2520%2528N5010%2529
     
  7. tej

    tej New Member

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    I tried it Kemical
    All drivers are uptodate
    I did a fresh formatting today morning. Even after formatting all the hard disks and installing windows 8.1, the error seems to persist
     
  8. kemical

    kemical Windows Forum Admin
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