MS Account password doesn't work to open Windows Store

kgash

Extraordinary Member
My Microsoft account password works fine to log me into Windows 10 but when I try to log into Windows Store (of Skype, etc) it tells me the password is invalid
 

Luke13TH

Well-Known Member
try login to your microsoft account online, ensure the password is correct, then try on the store, otherwise use the settings in windows 10 to reset the store.
 

kgash

Extraordinary Member
Thank you for your reply. As it turns out, my Windows password somehow got corrupted to the point where I couldn't even open Windows.
I followed the instructions to create a new password and they worked great.
Problem solved
 

Hazelton

Well-Known Member
try login to your microsoft account online, ensure the password is correct, then try on the store, otherwise use the settings in windows 10 to reset the store.
Very sound advice, Well, I would also be wondering if there may be a virus corruption to the software, there's a few troubleshooting ideas that come to mind like, sometimes even rebooting the full system also may help sort out small niggles like these..

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