Windows 10 MS Account password doesn't work to open Windows Store

kgash

Extraordinary Member
Joined
Jan 17, 2011
Messages
43
My Microsoft account password works fine to log me into Windows 10 but when I try to log into Windows Store (of Skype, etc) it tells me the password is invalid
 

Solution
try login to your microsoft account online, ensure the password is correct, then try on the store, otherwise use the settings in windows 10 to reset the store.

Luke13TH

Extraordinary Member
Joined
Oct 1, 2015
Messages
64
try login to your microsoft account online, ensure the password is correct, then try on the store, otherwise use the settings in windows 10 to reset the store.
 

Solution

kgash

Extraordinary Member
Joined
Jan 17, 2011
Messages
43
Thank you for your reply. As it turns out, my Windows password somehow got corrupted to the point where I couldn't even open Windows.
I followed the instructions to create a new password and they worked great.
Problem solved
 

Hazelton

Well-Known Member
Joined
Mar 31, 2017
Messages
7
try login to your microsoft account online, ensure the password is correct, then try on the store, otherwise use the settings in windows 10 to reset the store.
Very sound advice, Well, I would also be wondering if there may be a virus corruption to the software, there's a few troubleshooting ideas that come to mind like, sometimes even rebooting the full system also may help sort out small niggles like these..

Sent from my Moto G (5) using Windows Forums mobile app
 

Back
Top