I'm still in the process of deleting and moving things but I decided to use the diagnostic tool because it kept crashing and taking me to the failed recovery page and it said my hard drive failed the short test. It gave me the error code 2000-0142, Validation 114567, S/N W0VCAYE1.
sorry for not answering sooner but I meant you can try changing the SATA cable as well as making sure the cable connects properly with board and drive.
I doubt it would change much but it's worth a look and if you happen to have a spare sata cable lying around then try swapping it out with the original.
Sorry I haven't left an update. I haven't been using this computer since last Saturday because it wouldn't really turn on. I have yet to open the computer because I don't really know how but I will either later today or tomorrow.
What I meant by that was it would start up then say it was repairing and then go to the failed recovery screen before it shut off and do the same thing again when I tried to restart it. It's currently up and running and I'm using it to type this message. I still have to open it up to check the board though.
Question: If I get a new hard drive, will it delete windows 10 from my laptop? This laptop was originally a windows 8 but I updated when they gave out the free windows 10 update. I think my hard drive is really broken because I've tried all of this multiple times and it still crashes. Also, sorry I haven't updated in a long time I haven't used this laptop at all since my last message.