Hello everyone, I was wondering if anyone can give me some help on this problem I'm having. I'm doing a favor for a friend and fixing her computer. The problem is that as soon as windows boots up it starts up in Startup Repair. Startup repair does not fix the computer, it gives an error that says it cannot fix it automatically.
So naturally I tried to repair computer from the Windows 7 install disk.
However, I get this error when I use startup repair from the installation disk:
It does show their is a Windows 7 partition there that is > 200 gb, but it does not recognize it as a Windows OS for some reason.
When I try
bootrec /ScanOs
I get
This seems strange to me.
I have no clue how to fix it and have no idea how she messed up her computer, but I suspect it may be because she might have deleted important files.
My last resort would be to do a fresh install as I have no idea what sort of files she has saved and I wouldn't want to destroy anything important.
Also, (and this may be obvious) I have no idea what version of Windows 7 she has or what service pack. She is a computer illiterate so I doubt she knows(I'm using my install disk).
Any help would be welcome.
So naturally I tried to repair computer from the Windows 7 install disk.
However, I get this error when I use startup repair from the installation disk:
Code:
Startup Repair cannot repair this computer automaticaly
Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200432
Problem Signature 05: AutoFailover
Problem Signature 06: 35
Problem Signature 07: CorruptFile
OS Version: 6.1.7601.2.1.0.265.1
It does show their is a Windows 7 partition there that is > 200 gb, but it does not recognize it as a Windows OS for some reason.
When I try
bootrec /ScanOs
I get
Code:
Please wait, since this may take a while...
Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully
This seems strange to me.
I have no clue how to fix it and have no idea how she messed up her computer, but I suspect it may be because she might have deleted important files.
My last resort would be to do a fresh install as I have no idea what sort of files she has saved and I wouldn't want to destroy anything important.
Also, (and this may be obvious) I have no idea what version of Windows 7 she has or what service pack. She is a computer illiterate so I doubt she knows(I'm using my install disk).
Any help would be welcome.