Jshamblin92880
New Member
- Joined
- Dec 7, 2010
Just purchased a new Emachines EL1352-07e computer from Best Buy. Brought it home and it did not have an internet connection at all. Contacted geek squad who then said to contact my ISP, who then said to contact the manufacturer. No luck, no one knew what was going on. I then brought it back to Best Buy, they swapped it out, put in the antivirus software and returned it back to me. (2nd new one). Still no internet connection. The geeksquad guy said it may be some sort of software blocking the connection. Another one said that it may be a modem/driver issue. I talked to tech support for my ISP and still after an hour couldn't figure it out. He suggested that I either connect through a usb/driver or swap out modems. I am getting extremely frustrated as I spent alot of money on this computer and I cannot even use the internet. PLEASE HELP!!!
---The bottom left computer icon always has a red x and it says no connection available/not connected.
---No LAN network cable detected
---The bottom left computer icon always has a red x and it says no connection available/not connected.
---No LAN network cable detected