problem when opening my firefox browser

Discussion in 'Windows 10 Help and Support' started by darkgohan, Aug 16, 2015.

  1. darkgohan

    darkgohan New Member

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    Here is the mssg Windows cannot find c users user app data roaming mozilla firefox profiles 2oq7p6te default ex.. update.exe The browser still opens T.Y dark
     
  2. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

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    Hi

    I'd try just reinstalling it before I did anything else.
    It may just have gotten something messed up during the upgrade or install.

    I'd remove the original install and install it in a new location.
    That helps stop it from picking up any errors from the previous install.
    If it's in a different location Windows pretty much sees it as something new.

    For instance you could just install it to C:\Firefox, you could even put it on another drive if you want to.

    If you don't have Revo Uninstaller, you could download and run it.
    It uninstalls your software and get rid of the junk that Windows leaves behind.

    Thank you for installing Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

    I just reinstalled it myself.

    Mike
     
    #2 MikeHawthorne, Aug 16, 2015
    Last edited: Aug 17, 2015
  3. darkgohan

    darkgohan New Member

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    I hope this is how I reply to my original post? Must say I am impressed with the speed of your reply,and yes it worked wonderful. Thank you dark...
     

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