Windows 10 Random BSOD / NO hardware changes

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DasFoxx

New Member

Joined

Sep 16, 2016

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15

• Sep 17, 2016

• Thread Author
• #21

So just uninstall it or do I have to go in a delete something as well?

 

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Solution

Neemobeer

Cloud Security Engineer

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8,998

• Sep 17, 2016

• #22

You should be able to uninstall Intel(R) Extreme Tuning Utility, or see if they have an updated driver and install that.

 

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DasFoxx

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• Sep 17, 2016

• Thread Author
• #23

Hmm I didn't know that program would have caused the issue. I have removed it, it was provided from MSI actually.

Should I run the verifier again to see if another issue comes up after removing it?

 

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Neemobeer

Cloud Security Engineer

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• Sep 17, 2016

• #24

Doesn't hurt

 

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kemical

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Aug 28, 2007

Messages

36,176

• Sep 18, 2016

• #25

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {62, ffffd00023a82000, ffffd00023a8200c, 5b}

*** WARNING: Unable to verify timestamp for iocbios2.sys
*** ERROR: Module load completed but symbols could not be loaded for iocbios2.sys
Probably caused by : iocbios2.sys ( iocbios2+25b1 )

Followup:     MachineOwner

Hi,
nice job! The verifier worked a treat and the driver involved is this one:

iocbios2.sys Wed Mar 9 01:15:43 2016: Intel Extreme Tuning Utility Performance Tuning Driver. See if removing this driver helps.

I'm still a little concerned with the other drivers dated 2010:

SiUSBXp.sys Thu Jul 15 23:27:13 2010: Silicone Labs USBXpress Development Kit. I've found a PDF which gives more information but not what it's for. It's a USB driver for sure and seems configurable by a developer. As to what it relates to i'm unsure, you could try creating a system restore point and then follow the method outlined in the pdf on the removal:
https://www.silabs.com/Support Documents/TechnicalDocs/an335.pdf

Should I run the verifier again to see if another issue comes up after removing it?

Click to expand...

You can try but no longer than 24hrs. Also the verifier can sometimes give false positives but anyhoo post any dumps created.

 

Last edited: Sep 18, 2016

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DasFoxx

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• Sep 18, 2016

• Thread Author
• #26

No other dumps have been made so far but I fine it odd that CPU-Z doesn't pick up my GPU's information.

Maybe you know something on this, im just wondering. Could there be an issue with graphic drivers or the card itself.

 

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• CPUZ gpu.webp

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kemical

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Aug 28, 2007

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• Sep 19, 2016

• #27

DasFoxx said:

Could there be an issue with graphic drivers or the card itself.

Click to expand...

I'm pretty sure your dxdiag looked ok plus try installing the latest version of CPU-Z:
CPU-Z | Softwares | CPUID

 

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