BSOD WHILE GAMING PLEASE HELP!

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by jwise9090, Mar 14, 2014.

  1. jwise9090

    jwise9090 New Member

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    Hello,

    I am having major issues with my custom built gaming pc. I have had this rig for less than a year and everything had been running smoothly up until recently. While playing games my pc will just randomly blue screen. I did not assemble the pc myself, i have very little knowledge about how computers actually work., and am completely lost on what to do to fix these issues. I will provide the minidump files for the crashes. If someone could please point me in the direction on how to remedy this i would be greatly appreciative! It is getting to the point where i cant play anything...

    msi Z87-G45 gaming motherboard
    Evga Geforce GTX 660 graphics card
    16g Ballistix sport ram
    Windows 7 os
    Intell i5 processor
    Thermaltake TR-2 700w power supply


    I have tried updating drivers, re installing drivers, memory tests, increased cooling. I am stumped, and its driving me to my wits end.


    031314-20108-01.dmp 3/13/2014 10:39:08 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`00075300 00000000`00000002 00000000`00000001 fffff880`04036ead iusb3xhc.sys iusb3xhc.sys+36ead x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\031314-20108-01.dmp 4 15 7601 293,008 3/13/2014 10:40:07 PM



    031314-19796-01.dmp 3/13/2014 10:24:21 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`00000002 00000000`00000002 00000000`00000000 fffff880`0445f3bf e22w7x64.sys e22w7x64.sys+93bf x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\031314-19796-01.dmp 4 15 7601 293,008 3/13/2014 10:25:25 PM


    031314-19094-01.dmp 3/13/2014 2:08:58 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00041201 fffff680`003bafd8 1de00003`d7d4d005 fffffa80`0e91c180 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18247 (win7sp1_gdr.130828-1532) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\031314-19094-01.dmp 4 15 7601 292,832 3/13/2014 2:10:26 AM


    031314-26254-01.dmp 3/13/2014 1:37:14 AM 0x00000101 00000000`00000031 00000000`00000000 fffff880`02fd7180 00000000`00000003 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18247 (win7sp1_gdr.130828-1532) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\031314-26254-01.dmp 4 15 7601 293,008 3/13/2014 1:39:26 AM


    031214-62291-01.dmp 3/12/2014 3:21:03 AM 0x00000124 00000000`00000000 fffffa80`0d931028 00000000`bf800000 00000000`00000124 hal.dll hal.dll+12a3b x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\031214-62291-01.dmp 4 15 7601 293,008 3/12/2014 3:22:43 AM


    These are copy/pastes of the minidump files that i have had of the past few days, and the most frequent.
    Please get back to me on this subject. Any help would be awesome.
    Have a great day
     
    #1 jwise9090, Mar 14, 2014
    Last edited: Mar 14, 2014
  2. kemical

    kemical Windows Forum Admin
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  3. jwise9090

    jwise9090 New Member

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    Thank you, i could not get the CPU-z reports all on one page so i compressed them all together: i hope this is not an issue. There is all the information that the link requested.
     

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  4. kemical

    kemical Windows Forum Admin
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    Hi,
    unfortunately everything you sent was simply a shortcut. Please resend.
     
  5. jwise9090

    jwise9090 New Member

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    Hopefully these have the required information.
     

    Attached Files:

  6. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800d931028, bf800000, 124}
    
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    
    Hi,
    thanks for sending the info. You have dump files ranging from USB, Graphics, memory management, Network and the above. The above dump file is blaming an Intel chip for the issue and usually with such a varied array of issues shown normally one would consider a hardware fault straight away. The cause could be down to an old bios, faulty memory or other hardware related fault which we'll test for.

    BiosVersion = V1.2
    BiosReleaseDate = 05/17/2013
    Please update Bios. Tool to install bios is included in the download:
    http://www.msi.com/product/mb/Z87G45_GAMING.html#download

    Please remove AVG as it can at times give issues. Install MSE for the interim:
    http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

    bflwfx64.sys Thu Jun 14 17:01:42 2012: Bigfoot Networks please update if possible:
    http://www.bigfootnetworks.com/support/index.php?_m=downloads&_a=view

    e22w7x64.sys Wed Dec 05 16:43:48 2012: Killer e2200 PCI-E Gigabit Ethernet Controller
    Later version on website:
    http://www.msi.com/product/mb/Z87G45_GAMING.html#download

    In fact please go through your drivers and update using the above site.

    NTIOLib_X64.sys Thu Oct 25 11:27:58 2012: MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5. If it is MSI afterburner un-install to test.

    If after updating the above you still have bsod issues please download and run the memory testing app found here (you will need to burn it to either USB or disk):
    http://www.memtest.org/
    Run for a few passes.
    Post any new dump files.
     
  7. jwise9090

    jwise9090 New Member

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    Thank you very much. Is it possible that cause could be faulty RAM? I have been thinking about it, and my computer only blue screens while i am in a game. Also, from checking the dump files i noticed a major increase in BSOD's a few days after i upgraded from 8g to 16g of RAM. I will do the things provided and get back to you, and post any new dump files that occur.
     
  8. kemical

    kemical Windows Forum Admin
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    It could be a possibility about the RAM but Memtest will tell you one way or the other.. I look forward to your next post.
     
  9. jwise9090

    jwise9090 New Member

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    So i downloaded all driver updates, but i cannot figure out how to download memtest.
    After the driver updates my computer seemed to run a lot smoother. If you could direct me on memtest that would be great.

    Also, over the last three days i have ran stress tests, memory tests through a program provided by msi, and everything seemed to check out. I just got another blue screen with a new error code (provided as attachment)
     

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  10. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {ffffffffffffff8b, 1, fffff800033da9b6, 0}
    
    
    Could not read faulting driver name
    Probably caused by : hardware ( nt!IopDeleteFile+1c6 )
    
    Followup: MachineOwner
    
    Hi,

    you need to download the app from the link below and then burn it to disk. You'll then need to enter your bios to change the boot order so that CD/DVD drive is first. This is so you can boot from the memtest disk and test the RAM outside of the windows environment. Other memory apps just don't cut it as this is industry standard.
    http://www.memtest.org/download/5.01/memtest86+-5.01.iso.zip

    If you can't for some reason do the above you could just try removing all the RAM but one stick. Run the machine and see if a bsod occurs. Try the same with all sticks to determine if one is bad or not. If you find sticks which don't bsod then you know which is the bad ones.

    NTIOLib_X64.sys Thu Oct 25 11:27:58 2012: MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5. If it is MSI afterburner un-install to test.
     
  11. jwise9090

    jwise9090 New Member

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    So i should uninstall MSI live update 5?
    I will probably just test the sticks individually. I don't feel comfortable with messing with my bios not being very tech savvy.
    Thank you for all your help!
     
  12. jwise9090

    jwise9090 New Member

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    yet again another blue screen, this time while listening to music and using an art program
     

    Attached Files:

  13. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {0, 0, 0, 0}
    
    *** WARNING: Unable to verify timestamp for iusb3xhc.sys
    *** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
    Probably caused by : iusb3xhc.sys ( iusb3xhc+6279b )
    
    Followup: MachineOwner
    
    Hi,
    apologies for the late reply but was away yesterday. The above dump is pointing to the USB3 driver but I still feel that it has more to do with a hardware error than a driver one. Please check your RAM asap and really you should learn about your Bios. The more you know about your individual system the better it will work for you.

    Re' Your above question about the app: If it's MSI Afterburner try uninstalling to test if not then it can be left.
     
  14. jwise9090

    jwise9090 New Member

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    I have been doing tons of research on computers in general, and have learned a lot. I just took out the RAM I added to the system about a month ago, and i have not blue screened yet. I plan on returning it, Thank you for you time, and effort. If i have any more complications i will post them here. Thank you again!
     
    kemical likes this.
  15. kemical

    kemical Windows Forum Admin
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    Great news! Thanks for updating.. :)
     

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