Windows 8 Second user can't access Internet

dawiz

Well-Known Member
Joined
Mar 20, 2013
Messages
5
I am a new Win 8 user. I set up 2 user accounts. The first one works fine. The second user indicated that it is connected to the Internet. I can ping Yahoo! and it pings fine. Both users have administrative rights. When I open Internet explorer it will not connect.

Any suggestions?
 
Solution
Re: Second user can not access Internet

Kingsoft AV? Hmm not heard of those guy's before but in any case I just wonder if it's your AV which is causing the issue. You might need to make a new 'rule' or some such.. You could try just disabling it for a minute or two to see if IE will work when it's disabled?
Sort by date Sort by votes
Second user can not access Internet

I have 2 users that have administrative rights. The first user can access the Internet thought ie. the second user can not. The network connection in the toolbar, indicates that is connected to my router and shows Internet access. I pinged yahoo.com and got good results back that it connected. When I open ie it just does nothing.


Thanks for any suggestions.
 
Upvote 0 Downvote
Re: Second user can not access Internet

Hi Dawiz,

I merged your threads to save on confusion.

Have you tried setting the accounts as one as admin and the other as a normal user? I'm just wondering if there's some sort of conflict going on here??
 
Upvote 0 Downvote
Re: Second user can not access Internet

Thanks for the merge. I posted the first one, but it never did show up. I have changed the user back to standard and it still doesn't work.
 
Upvote 0 Downvote
Re: Second user can not access Internet

Hi,

is the second account using a Microsoft account or a local one? Did When you installed win 8 was it upgrade or clean install? (trying to cover all the bases here)
Have you tried using a different browser just so we can rule out that it's not IE that's the issue? I use Chrome, see if that will work:

https://www.google.com/intl/en/chrome/browser/
 
Upvote 0 Downvote
Re: Second user can not access Internet

Well, I tried iTunes and it will connect to the iTunes store. I installed firefox and it works. Any suggestions about ie? I tried to reset the settings, but it keeps giving me an error to close all programs. I don't Jane any programs open.
 
Upvote 0 Downvote
Re: Second user can not access Internet

Kingsoft AV? Hmm not heard of those guy's before but in any case I just wonder if it's your AV which is causing the issue. You might need to make a new 'rule' or some such.. You could try just disabling it for a minute or two to see if IE will work when it's disabled?
 
Upvote 0 Downvote
Solution
You must log in or register to reply here.

Similar threads

A
  • Solved
Windows 10 Can't access internet in Microsoft apps(only).
Replies
6
Views
3K
MikeHawthorne
M
Windows 7 Just Reinstalled Windows 7 on my HP -- Guest Accounts Can Access Internet, Admin Account Cannot
Replies
3
Views
2K
Adamsappleone
A
C
  • Solved
Windows 7 windows did an update and now i can't access internet - proxy problem?
Replies
3
Views
6K
patcooke
W
  • Solved
Windows Vista Gadgets can't access internet
Replies
6
Views
5K
wsk1234
W
M
  • Solved
Windows 7 I can't access internet
Replies
1
Views
4K
ChatGPT