SOLVED - Laptop locked, password not known

Discussion in 'Windows 7 Software' started by ImmieE, Oct 30, 2013.

  1. ImmieE

    ImmieE New Member

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    My Grandson moved to Colorado and left his Acer laptop at our house. I called him and said I was going to send it to him but he said I could keep it because it was locked and he couldn't remember the password he used.

    He has since got a new one so is there anyway that I can change this doorstop back to a usable computer?

    Thank you
     
  2. patcooke

    patcooke Microsoft MVP
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    Can be done - when you say it is locked are you referring to the Windows password or the BIOS Password? Also which operating system has the laptop got?
     
  3. ImmieE

    ImmieE New Member

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    The Windows' password.

    Windows 7.

    Thanks for the reply, Pat

    ImmieE
     
  4. Trouble

    Trouble Noob Whisperer

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  5. ImmieE

    ImmieE New Member

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    Thanks to everybody. I, being the idiot I am, found out the reason I couldn't sign in was the keyboard doesn't work. So I may have the correct password but I just can't type it in.

    Now I've got to get a new keyboard.
     
  6. patcooke

    patcooke Microsoft MVP
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    Thanks for the update and congratulations on having what it takes to make our day by telling everyone! :rofl:
     

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