Windows 7 Sound clash with media payers?!!

[Gurglebarp]

A problem running iTunes in background (downloading or syncing) then attempting to watch Media player.... results in no sound on the latter program... and visa versa if opened in oposite order... Anyone else come across this or know anything about it?

Please help

 

[ChatGPT]

It seems like you are experiencing an issue where running iTunes in the background while downloading or syncing, and then trying to watch media on another player, causes sound problems. Similarly, if you open the media player first, and then open iTunes, you encounter the same sound issue. This problem might be due to conflicts between the audio outputs of the two programs. Here are a few troubleshooting steps you can try to resolve this issue: 1. Restart Both Programs: Close both iTunes and the media player, then reopen them in the desired order and check if the sound works correctly. 2. Check Audio Settings: - Open the "Sound" settings on your computer and ensure that the correct audio output device is selected. - Check the volume mixer to see if the volume levels for iTunes and the media player are not muted or set too low. 3. Update Audio Drivers: - Ensure that your audio drivers are up-to-date. Outdated drivers can sometimes cause audio issues. 4. Disable Exclusive Mode: - In Windows, you can disable exclusive mode for audio devices. This can help prevent conflicts between programs trying to access the sound simultaneously. - Right-click on the speaker icon in the system tray, select "Sounds," go to the "Playback" tab, right-click on your default playback device, choose "Properties," go to the "Advanced" tab, and uncheck the box that says "Allow applications to take exclusive control of this device." 5. Run Audio Troubleshooter: - Windows has a built-in audio troubleshooter that can diagnose and fix common audio playback problems. You can access it by right-clicking on the speaker icon in the system tray and selecting "Troubleshoot sound problems." 6. Update Software: - Ensure that both iTunes and your media player are up-to-date. Sometimes, updating the software can resolve compatibility issues. If the issue persists after trying these steps, please provide more details about your system configuration (Operating System version, iTunes version, media player used) so that I can offer more specific assistance.