Windows 7 sound wont work on my HP

M

mfritz

New Member
Joined
Dec 20, 2009
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40
im not a tech savy person in the first place, but i upgraded to windows 7 and now its saying no audio devices are found. i believe i have an hp pavillion dv6-2066dx, but other than that i dont know much about it. also it says i dont have the authority to do system restores or even fully download anything. so im not sure whats wrong. sorry if this has been asked a million times but i really need help =(
 
Last edited:
Solution
M
You get this message when you try and run the driver installer?
There's one other thing you can try.. open device manager, select "update driver software" for the audio device.
select "browse my computer for driver software" and then "let me pick from a list of device drivers on my computer".
If there is a device listed as "High Definition Audio Device" install it, (ignoring any warnings about compatibility)
If not, uncheck the box that says "show compatible hardware, then find that device in the list.

Sure hope this helps!
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That would work.
I appreciate your co-operation, and I will continue to assist you.
Maybe we'll get a remote control app installed so I can take a look for myself
Talk to you tomorrow,
Mitchell Anthony
 
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thank you so much, i appriciate it a lot, i didnt think someone would stick with me for so long, but i will deffinatly talk to you tomarrow
 
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My goal, as the owner and operator of a small tech business, is to assist customers to the best of my ability, and always go above and beyond, even for internet strangers
 
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Of course now the internet doesn't work at the house I'm at now. Ugh, is there a way to do whatever you were talking about last night without internet connection? I'm currently on my blackberry typing this
 
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Actually, My Remote Account program is down for maintenance until tomorrow
But here's a description.
I'll send you a link, you'll download a file, click Accept in the program and I'll take remote control of your PC.
Your privacy is taken SERIOUSLY.
When the remote session is over, you just close the program and I no longer have access.
 
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