Cynthia

New Member
Joined
Sep 13, 2015
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16
I was using my computer like normal and everything was fine, couldn't connect to a friend's WiFi so I restarted my computer. It took over 30 minutes to boot back up, with half that time being on my desktop loading applications. Everything that I tried to click was being very slow. I Ctrl-Alt-Del to bring up task manager and that took 5 minutes to pull up. Saw that disk usage was at 100%, but the programs that were running fluctuated in percentage being used by Win 10. The main culprits right now are Service Host: Local Service, Service Host: Local System, Microsoft Software Protection something, Google Chrome (even though I don't have it open), settings, System etc. These are never at the same time, 3 or 4 fluctuate very rapidly (changes every second) under my disk column.

Under my performance tab I have Active Time 100%, Read speed 0.0 KB/s-880 KB/s (it fluctuates), write speed 0.0 KB/s-28.7 KB/s, my average response time goes from 2000-9000 ms (again, it changes every second)

I've tried a lot of things suggested from Google, but I haven't found a thread where the person's computer has been super slow, just slow (5 minutes long) boot up times. My problem surpasses the boot up.

I turned off SuperSearch, Background Intelligent Transfer Service, I even tried reseting my computer. It went through a 2 hour process, only to turn on and say that something went wrong and my PC wasn't reset. I restarted my computer a couple of times but it still goes through the same long boot up process.

I'm currently trying to expand my virtual memory, but EVERY click I do takes minutes to load. The currently allocated memory is already at 8192 MB, so I don't think that is the problem. Now it's asking me to restart my computer, which I'm afraid to do because I know it'll take 30+ minutes to become SLIGHTLY functional again.

I'm very frustrated, I've been at it since yesterday afternoon and nothing has changed, I've got a mountain of schoolwork to get done and I'm really hoping someone will help me find a solution.

My laptop is a samsung NP550P5C-T01US. I'm running Windows 10, upgraded over a month ago from Windows 7. 8 GBs of ram, Intel i7-3610QM CPU @2.30 Ghz 2.30 Ghz, 64 bit system, my disk is Hitachi HTS727575A9E364. Under Performance in Task Manager, my CPU is at 0%, Memory 20%, Disk 100%

At the end of writing this, I'm going to restart my computer after changing the virtual memory, doubt that will work but will update the post.

EDIT: Rebooted computer, still very slow so virtual memory didn't change anything. Currently going through the painstaking process of disabling Windows Defender
 
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Solution
Specs look fine but it depends how critical your data is. I would get your data off that drive or you could loose it.
Then replace the drive with a new sold state drive (SSD) the largest you can afford. That should make it very responsive.
There are programs you could try to fix the drive but as bochane said you could loose the drive and data.


I'm currently transferring the important files on my external hard drive, thank you so much for your help Paul, I truly appreciate it!
 

Did you do this with a desktop or laptop? I'm on a laptop, so I don't think I can have plugged in at the same time. I'm over my old hard drive, I'd rather start fresh with a new copy of Win 10 and my files/pictures
 
A fresh install is always better.
Use the creation tool for usb/dvd.
Install your new ssd.
install win 10 and when it asks for your key press skip, windows should activate when you log in to your microsoft account.
 
A fresh install is always better.
Use the creation tool for usb/dvd.
Install your new ssd.
install win 10 and when it asks for your key press skip, windows should activate when you log in to your microsoft account.

The new SSD drive has a different connector than my old HDD. The HDD had pins that fit into the connection on my laptop, while the SSD has a flat connection. Did I order the wrong SSD?
 
The new SSD drive has a different connector than my old HDD. The HDD had pins that fit into the connection on my laptop, while the SSD has a flat connection. Did I order the wrong SSD?


I got it connected, turns out the HDD drive that I removed also took a small adapter that I had to put on the SSD drive. My current problem now is that I get a screen that says reboot and select proper boot device. I got it to reboot from my usb with win 10, but then win 10 asks my to remove the usb and restart without it, that causes the same message as before. Currently googling my problem.
 
when win 10 asks you to re boot, press f2 to get back into the bios and change the boot order from the usb
back to your ssd drive and save and exit see if that works.
 

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