The Microsoft (Hotspot) wi-fi direct virtual adapter is blocking the FTP protocol

thedaxdaytrader

New Member
Hi Support,

I have encountered a problem when using the Windows 10 Hotspot feature. When I connect to the hotspot using another Win 10 system everything works ok except it blocks the FTP protocol.

I have an application that connects to my host provider using FTP, it has run with no problems for 5+ years. I now have a situation where I am using a Win 10 laptop to boost the signal of a wi-fi router in another building. It is located to get the best signal and it works fine, it broadcasts a strong signal allowing other devices to use it.

However, when connecting to the Win 10 Hotspot the FTP protocol is blocked, everything else runs as normal

I have confirmed:

I can FTP as normal if I connect to the same router as the Win 10 system that is step up with the hotspot.
If I connect to the Win 10 hotspot FTP is blocked.

This is the first time I've used the hotspot feature in Win 10, I really like it and it's ideal for my situation but the FTP problem limits how much I can use it.

All other protocols work as normal, it's as if a rule somewhere is set to block FTP if passing through the Microsoft (Hotspot) wi-fi direct virtual adapter.

See attached images for the status of the hotspot adapters, they both have the following settings.

IPv4Connectvity: Internet
IPv6Connectvity: No network access

I can FTP from the system with the hotspot setup using the built-in wi-fi adapter with no problems, it's only when I connect via the hotspot that FTP gets blocked.

I've tried a few things to change the IPv6Connectvity but no success so far. Also, if this was the problem why only block FTP and allow all other protocols and why does the built-in wi-fi adapter allow FTP as normal yet it displays IPv6Connectvity: No network access?

It's easy to reproduce this condition, all you need is two Win 10 systems and an FTP account on the web.
  • Setup Laptop1 to connect to Router1 and also set up a hotspot called Hotspot1.
  • On Laptop2 connect to Router1 and use the command-line FTP client to log in to your FTP server.
  • There should be no problems doing this.
  • Next on Laptop2 connect to Hotspot1 and try to log in again to your FTP account.
  • If this fails then you will have reproduced the same failure.

Note:

  • I am using ACER Win 10 laptops that are fully updated.
  • This problem occurs at two different locations that use different laptops, routers, and broadband provider (UK: EE & Virgin)
I have not been able to try this on a non-ACER laptop so that would be useful to do but my testing so far has isolated the problem to when connecting via the Hotspot.

thanks,
Phill.


acer hotspot1.png

builtin wifi adapter.png

hotspot wifi adapter.png
 

thedaxdaytrader

New Member
Also, one more thing I've noted.

When connecting to the Hotspot both Outlook and OneDrive detect it as a metered connection and prompt you to confirm you wish to still connect. When you confirm you still want to connect everything runs as normal.

So, in summary.

When connecting to a Windows 10 Hotspot all other applications run as normal except for FTP.

I have confirmed this on separate laptops (though they are all ACER) and two different routers and broadband providers at different locations.


thanks,
Phill.
 
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