hello,
My laptop was on hibernate mode for last 2hrs, when I came back, I found it Turned off
When I Turned it on again I got this msg:
Unexpected Shut Down
Problem Name: BlueScreen
Files to help solve problem:
-> WINDOWS\Minidump
-> other was Users/Me/AppData/Local.. something
and some other details with it, I was so confused I didnt know what to do, without taking a screenshot I hit send report to microsoft button
can I anyone help me please? My laptop is just a month old
my system config>
Thank you in advance
*Edit*
Thanks for replying, I have attached minidump file (there was only one in the folder) also the screenshot of the probelm, it was archived in action center.
Yes, it only happened once, and No I havent installed anything lately.
Yes it is cool (its placed on a table and also has a notebook cooler) and has sufficient room to breathe.
My laptop was on hibernate mode for last 2hrs, when I came back, I found it Turned off
When I Turned it on again I got this msg:
Unexpected Shut Down
Problem Name: BlueScreen
Files to help solve problem:
-> WINDOWS\Minidump
-> other was Users/Me/AppData/Local.. something
and some other details with it, I was so confused I didnt know what to do, without taking a screenshot I hit send report to microsoft button
can I anyone help me please? My laptop is just a month old
my system config>
Thank you in advance
*Edit*
Thanks for replying, I have attached minidump file (there was only one in the folder) also the screenshot of the probelm, it was archived in action center.
Yes, it only happened once, and No I havent installed anything lately.
Yes it is cool (its placed on a table and also has a notebook cooler) and has sufficient room to breathe.
Attachments
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