Unkown BSOD during Game.

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Daniel Chittenden, Sep 24, 2014.

  1. Daniel Chittenden

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    I was playing Starcraft 2, and the game froze for a second, then I got a BSOD. I tried to take a pic, but was to slow.

    Here is the file from diagnostic tool, if you need the other 2 things (cpuz and rammon) let me know.
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {fffff10005fb0500, 2, 1, fffff80002ec9c42}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+82 )
    
    Followup: MachineOwner
    
    Hi,
    this bugcheck can be generated by something recently installed like drivers, software or Bios. Anti virus apps are also known to cause this issue It's caused by memory being accessed incorrectly Chances are it's most likely a driver but we'll do some testing and see what turns up.
    Checking through the dump file i notice your Bios is out of date:
    BiosVersion = 2103
    BiosReleaseDate = 11/06/2013
    Latest Bios stands at 2501 which includes system stability updates:
    http://www.asus.com/uk/Motherboards/M5A97_R20/HelpDesk_Download/

    amd_sata.sys Wed Apr 11 15:40:24 2012: AMD SATA Controller AHCI 1.2 Device Driver please update:
    http://support.amd.com/en-us

    avgldx64.sys Tue Jun 17 15:21:28 2014: AVG AV known on occasion to cause the odd issue. Uninstall to test. Use MSE in the meantime as it's super stable:
    http://windows.microsoft.com/en-GB/windows/security-essentials-download

    netr28ux.sys Fri Dec 16 13:16:28 2011: Ralink RT2870 series USB802.11n Wireless Adapter Driver (you may have a different manufacturer) :
    http://www.wireless-driver.com/ralink-rt2870-rt2770-rt307x-windows-xp-vista-win7-driver-ver3290/

    Post any new dump files.
     

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