Windows 8 W8 Crash

[boblink]

Hi, I was away from my computer and when I returned, I found a BIG message on my computer advising that W8 crashed and if I wanted to send a report to MS (which I did).
I didn't think anything of this until I accessed my computer and noticed that EVERYTHING that I was working on was gone. My Bookmarks/Favorite Places were gone, folders/files that I saved on my Desktop were gone,....... not what I wanted to see.
I have an External drive that use for these instances but somehow the folders for Bookmarks/Favorite Places were there but the files in the folders were gone so I am in the process of trying to reconstruct everything which is NO FUN and wonder if anyone could please venture to guess what might have happened and how to avoid this from happening again.
Thank you for your help,
Bob

 

[kemical]

Sorry for the confusion. Please follow the instructions i gave above (you don't need a zip app win 8 has one) and then post the folder in this thread like you would a screenshot (basically all your doing is attaching the file so we can download it)

 

[boblink]

This should be easy so I apologize for ALL the problems, when I tried to compress the folder I received an error message advising “File not found or no read permission”
Bob

 

[boblink]

Very VERY StRaNgE, I decided to look at the minidumps folder again and it appears to be Zipped even though it previously advised me “File not found or no read permission”.
Hopefully you guys are able to look at the files and (somehow) figure out WHAT'S GOING ON since I am leaning toward placing the W8 instillation CD in the CD Drive and performing a Clean Install of W8 (since the upgrade install over W7 is causing me LOTS of problems).
Thanks you for your help guys,
Bob

 

[kemical]

LOL! Bob the folder was empty.. Please repost.

 

[boblink]

I will gladly rePOST but as I indicated previously, when I tried to compress the folder I received an error message advising “File not found or no read permission” so without your help/guidence, I have nothing to POST
Bob

 

[kemical]

why don't you just attach a dump file (a dump file is the files you found inside the minidump folder) like you did with the above minidump zip? That's all we need, the dump file. If you have to post them one at a time so be it.

 

[boblink]

Let's try this

 

[kemical]

Hi,

thank you..



MRESP50a64.SYS Sat Nov 19 08:14:28 2005: This is way too old and causing the crash.(see below)

Are you running software called Rawether? Or PCAUSA? It's this that's causing ndis.sys to crash. Please remove/uninstall and test.

 

[boblink]

MRESP50a64.SYS Sat Nov 19 08:14:28 2005: This is way too old and causing the crash.(see below)
I don't know what MRESP50a64.SYS is and don't understand what you mean by it's "way too old and causing the crash".
Is MRESP50a64.SYS a VALID file and a more current version SHOULD be there or is MRESP50a64.SYS a BOGUS file?

Are you running software called Rawether? Or PCAUSA?
I never heard of either of these programs and certainly did NOT install them. I went to Control Panel--->Uninstall and could not find either of them

I am glad to hear that you found something Kemical, I will hold off on a Clean Install of W8 and await your instructions on how to get rid of this malicious software.

Thank you for ALL your help.
Bob

 

[kemical]

Hi,

MRESP50a64.SYS relates to network software either called rawether or pcausa. Perhaps your running something related, can you tell me what kind of network set up you have going?

 

[boblink]

Hi Kemical, I am a HOME user and have a HP Desktop that is connected to the Internet via a Netgear combo Modem/router (that was provided to us by AT&T) for DSL service. We also have a Kindle and iPad.
Bob

 

[boblink]

FYI Kemical, I did a Search on PCUSA and found their Website (which I never saw before and have no use for their product) and it says:

Welcome!

If you have reached the PCAUSA Rawether for Windows website it is likely that you are a Microsoft Windows software developer looking for answers to some apparently simple questions:

How can I send and receive RAW Ethernet packets from my Win32 application?

How can I query and set NDIS adapter driver information from my Win32 application?

You may also have some additional requirements in mind:

I would like a solution that will work on all current Microsoft Windows platforms.

I would like a solution that does not require Windows device driver programming.

I would like the flexibility of using either the 'C' or the .NET Framework development environment.

You may also be a Windows device driver developer asking:

Where can I find NDIS protocol driver samples that are well debugged and actively supported across all current Windows platforms?

Where can I find samples that show how to install and uninstall an applications and a companion NDIS protocol driver?

 

[kemical]

Hi Bob,

after chatting with a Usasma, our resident blue screen expert. The above software is probably linked to some sort of network printer or printer communications. Have you installed any third party apps which might be linked? Also can you list, if possible, what third party applications and drivers you installed after installation of win 8?

Your network ( RTL8111F) driver is old please update: Link Removed

 

[boblink]

Thank you Kemical and Usasma,
Have you installed any third party apps which might be linked?
I don't think so Kemical at least not intentional (i.e. some programs might have done so without my approval and/or myknowledge)

Also can you list, if possible, what third party applications and drivers you installed after installation of win 8?
Sure but can you tell me how to do this?

Your network ( RTL8111F) driver is old please update: Link Removed
Thank you Kemical, it's now up to date

I ran a HijackTHIS log (see below), that I thought this might help



,Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:13:28 AM, on 11/28/2012
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16442)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Windows\System32\TiltWheelMouse.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe
C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfPro5Hook.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE
C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_110.exe
C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_110.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\VS Revo Group\Revo Uninstaller\revouninstaller.exe
C:\Users\TEMP\AppData\Local\Temp\~nsu.tmp\Au_.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\program files (x86)\coupon companion\coupon companion-bg.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\TEMP\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Link Removed
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: CrossriderApp0004493 - {11111111-1111-1111-1111-110011441193} - C:\Program Files (x86)\Coupon Companion\Coupon Companion.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IB Updater Helper - {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Program Files\IB Updater\Extension32.dll
O2 - BHO: PlusIEEventHelper Class - {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files (x86)\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll
O2 - BHO: Incredibar.com Helper Object - {6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99} - C:\Program Files (x86)\Incredibar.com\incredibar\1.5.11.14\bh\incredibar.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: TSBHO Class - {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Incredibar Toolbar - {F9639E4A-801B-4843-AEE3-03D9DA199E77} - C:\Program Files (x86)\Incredibar.com\incredibar\1.5.11.14\incredibarTlbr.dll
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [DNS7reminder] "C:\Program Files (x86)\Nuance\NaturallySpeaking11\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\NaturallySpeaking11\Ereg.ini"
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files (x86)\Nuance\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Nuance PDF Converter 7-reminder] "C:\Program Files (x86)\Nuance\PDF Converter 7\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\PDF Converter 7\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [PC Cleaners] "C:\Program Files (x86)\PC Cleaners\PCCleaners.exe" /minimize
O4 - HKLM\..\Run: [PDF5 Registry Controller] C:\Program Files (x86)\Nuance\PDF Viewer Plus\RegistryController.exe
O4 - HKLM\..\Run: [PDF7 Registry Controller] C:\Program Files (x86)\Nuance\PDF Converter 7\RegistryController.exe
O4 - HKLM\..\Run: [PDFHook] C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfpro5hook.exe
O4 - HKLM\..\Run: [PPort12reminder] "C:\Program Files (x86)\Nuance\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\12\Config\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Driver Manager] C:\Program Files (x86)\Driver Manager\Driver Manager\DriverManager.exe /applicationMode:systemTray /showWelcome:false
O4 - HKUS\S-1-5-21-387629459-2057423634-612236176-1003\..\RunOnce: [WAB Migrate] %ProgramFiles%\Windows Mail\wab.exe /Upgrade (User 'UpdatusUser')
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Open with PDF Viewer Plus - res://C:\Program Files (x86)\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll/PlusIEContextMenu.htm
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E0FEE963-BB53-4215-81AD-B28C77384644} (WebBrowserType Class) - Link Removed
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~2\mcafee\msc\mcsniepl.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\PROGRA~2\NVIDIA~1\3DVISI~1\nvStInit.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: Dragon Service (DragonSvc) - Nuance Communications, Inc. - C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: TrueSuiteService (FPLService) - HP - C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: IB Updater - Unknown owner - C:\Program Files\IB Updater\ExtensionUpdaterService.exe
O23 - Service: IBUpdaterService - Unknown owner - C:\WINDOWS\system32\dmwu.exe (file missing)
O23 - Service: Intel(R) Identity Protection Technology Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Logitech Solar Keyboard Service (L4301_Solar) - Logitech, Inc. - C:\Program Files\Logitech\SolarApp\L4301_Solar.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\3.0.207\McCHSvc.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
O23 - Service: McAfee Online Backup (MOBKbackup) - McAfee, Inc. - C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: pcCMService - Alcatel-Lucent - C:\Program Files (x86)\Common Files\Motive\pcCMService.exe
O23 - Service: pcCMService64 - Alcatel-Lucent - C:\Program Files\Common Files\Motive\pcCMService.exe
O23 - Service: pcServiceHost - Alcatel-Lucent - C:\Program Files (x86)\Common Files\Motive\pcServiceHost.exe
O23 - Service: PDFProFiltSrvPP - Nuance Communications, Inc. - C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe
O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 18005 bytes

 

[kemical]

Thank you.

What is the Nuance Communications Inc? Perhaps something to do with one of the apps found here:

Nuance EMEA Online Store - Welcome

If this is the case please uninstall and see if this improves things.

 

[boblink]

Nuance Dragon NaturallySpeaking 11.5 is Speech Recognition software program Kemical that I've been using for years.
I upgraded the drivers for W8, that's not causing the problem(s).
Have you ruled out PCAUSA and Rawethe?
They apparently are imbedded since I could not find them when I searched Apps, Settings and Files
Is their anything that I can do to help Kemical?
Right now the system has been stable for 24-36 hours but I don't have much confidence that this will not happen again since it happened twice and I (or I should say you) have not done anything to indicate that "the culprit" has been found and removed.
I await your further instructions.
Thank you for ALL your help Kemical.
Bob

 

[boblink]

Hey Kemical, I may be throwing doo-doo against the wall but you never know if it helps, I use IE, Mozilla and Chrome browsers and have attached the add-ons / PlugIn for Mozilla.
I hope this helps and please let me know what I can do to help you help me (with this problem)?
Thanks,
Bob

 

[kemical]

Actually that sounds promising as your network driver was in the frame as a culprit.

 

[boblink]

If by network you mean the wireless network, we have a Netgear Modem/router combo that was provided to us by AT&T.
I appreciate your help Kemical, hopefully you'll identify the problem and I;ll be out of your hair.
Thanks,
Bob

 

[boblink]

Now it's getting REAL sTrAnGe Kemical, when I went to my Yahoo mail account, I noticed the following (see attachment) and I NEVER use or use Conversation nor do I know who this "person" is.
I don't know if you guys have come up with something but it surely appears that someone has "invited" themselves into my computer and it's NOT a situation that I want to be in.
Bob